Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.
User profile for user: Sheila148
Sheila148 Author
User level: Level1 11 points
I received an email saying my Apple ID was due to expire in 48h. Not sure if this is legitimate. Anyone else receive this?
Posted on Feb 27, 2014 8:46 PM
Question marked as Top-ranking reply
User profile for user: King_Penguin
King_Penguin
User level: Level10 334,180 points
Posted on Feb 15, 2017 10:49 AM
If you haven't already done so you could forward it to Apple (these are user-to-user forums) : http://www.apple.com/legal/more-resources/phishing/
To report spam or other suspicious messages that you have received through iMessage, please send them to [email protected] with the requested information.
View in context
23 replies
Loading page content
Page content loaded
Question marked as Top-ranking reply
User profile for user: King_Penguin
King_Penguin
User level: Level10 334,180 points
Feb 15, 2017 10:49 AM in response to Radha02
If you haven't already done so you could forward it to Apple (these are user-to-user forums) : http://www.apple.com/legal/more-resources/phishing/
To report spam or other suspicious messages that you have received through iMessage, please send them to [email protected] with the requested information.
Link
User profile for user: gail from maine
gail from maine
User level: Level9 52,621 points
Jul 8, 2017 9:05 AM in response to Cackswagg
As this thread has already explained multiple times, Apple IDs do not expire. So, if you got an email telling you to surrender your personal information in order to prevent your Apple ID from expiring, then you are the target of a phishing attack.
Apple ID's do not expire, and Apple will never send you a threatening email telling you that if you don't do something within a specific period of time some punitive action will be taken. Anything like that is a total scam. You need to learn to recognize these phishing attacks.
Here is an article that might help: Identify and report phishing communications - Apple Support
Use your common sense, and don't ever click on a link in an email to change personal login information for any site you belong to. Instead, independently, go to the site via a URL that you know is legit, and if you need to make changes, do so based on your independent entry into that site.
GB
Link
User profile for user: stedman1
stedman1
Community+ 2024 User level: Level10 259,248 points
Mar 21, 2015 3:24 AM in response to LucyandRussell
Such as this note?
"The iTunes Store will never ask you to provide personal information or sensitive account information (such as passwords or credit card numbers) via email."
Link
User profile for user: Radha02
Radha02
User level: Level1 4 points
Feb 15, 2017 10:47 AM in response to Sheila148
I got a SMS today to renew my Apple ID ! If we go through that web it comes as http://appie-manage.com/
Plz watchfu and we hope apple will take a action to safeguard all customers personal information
Rad
Link
User profile for user: John Galt
John Galt
User level: Level10 144,672 points
User profile for user: John Galt
John Galt
User level: Level10 144,672 points
Feb 27, 2014 8:54 PM in response to Sheila148
Identifying legitimate emails from the iTunes Store
Identifying fraudulent "phishing" email
These "phishing" scams are becoming more prevalent and may be the cause of a lot of reports on this site alleging fraudulent charges from the iTunes Store. They can be very authentic-looking. For a couple examples read this post: I received an email from [email protected] requesting that I verify my Apple ID and password. Is it legitmate?
As far as anyone knows, Apple IDs are immortal and never expire.
Link
User profile for user: LucyandRussell
LucyandRussell
User level: Level1 0 points
Mar 21, 2015 3:19 AM in response to John Galt
Why doesn't Apple answer this in their FAQs
Link
User profile for user: LucyandRussell
LucyandRussell
User level: Level1 0 points
Mar 21, 2015 8:15 PM in response to stedman1
No, I was asking why Apple doesnt answer the question "Will my Apple ID ever expire?" on the iTunes FAQ page. I have an Apple ID I havent logged into in over a year and a half and Im having trouble logging into it. Im wondering if it expired from nonuse.
Link
User profile for user: gail from maine
gail from maine
User level: Level9 52,621 points
Mar 21, 2015 8:31 PM in response to LucyandRussell
Don't know why it isn't mentioned in the FAQs. Send a suggestion to Apple to add it:
Apple - Feedback
And your Apple ID did not expire from non-use. What is preventing you from logging in? What is the error?
Cheers,
GB
Link
User profile for user: LucyandRussell
LucyandRussell
User level: Level1 0 points
Mar 21, 2015 10:57 PM in response to gail from maine
When Lucy and I married in Aug. of 2013, we created a shared Apple ID and I stopped using my old ID. I have a first generation iPad with about 600 songs purchased with my old ID. Last month I got my first iPhone. I tried to get my songs from my iPad to my iPhone by subscribing to iTunes Match. That only put the songs bought with the shared ID onto the iPad. I believe the iPad songs are DRM because I bought them many years ago. So, now I am trying to reactivate my old account so that I can Match the iPad songs in iTunes, then download them as DRM-free songs. iTunes Match should then load them onto my iPhone. I have tried the My Apple ID page to reset my password, but the backup gmail address was closed over a year ago, and it says I am entering the wrong birth date for the account. So, I believe the Apple ID has expired or someone has hacked into it. When this old iPad dies, I will lose hundreds of dollers worth of songs if I cant get them Matched to iTunes. Any suggestions would be appeciated.
Thank you,
Russell
Link
User profile for user: gail from maine
gail from maine
User level: Level9 52,621 points
Mar 21, 2015 11:01 PM in response to LucyandRussell
There have been other reports of a problem with the birth date not working when people are trying to reset their Apple ID password. You can contact Apple Support to get your info reset so that you can update your password:
ACCOUNT SECURITY CONTACT NUMBERS
It is a pretty painless process. I had to call into them a few weeks ago to get my husband's Security Questions reset, and it was pretty easy. These folks know what to do to get you into your account so you can reset your password.
Cheers,
GB
Link
User profile for user: gail from maine
gail from maine
User level: Level9 52,621 points
Mar 21, 2015 11:03 PM in response to LucyandRussell
By the way, you can directly download those past purchases to your computer by signing on your old ID to iTunes (once you get the password reset 🙂), and then go to "Purchased" under the Quick Links section in the iTunes Music Store. Click on Not in My Library, and Songs or Albums (your choice). You will see all of your purchased items with a little cloud next to them. At the bottom of the screen, you will see a Download All button. Click on that to download all of your past purchases.
Cheers,
GB
Link
User profile for user: LucyandRussell
LucyandRussell
User level: Level1 0 points
User profile for user: gail from maine
gail from maine
User level: Level9 52,621 points
Mar 21, 2015 11:16 PM in response to LucyandRussell
You are most welcome Russell! 🙂
Cheers,
GB
Link
User profile for user: exfordy
exfordy
User level: Level1 4 points
Apr 10, 2016 6:41 AM in response to gail from maine
I recently changed our Apple ID at the request of Adobe when I had problems trying to update Adobe Creative Cloud. Today I received a text "[My family name] [My given name] Your Apple ID is due to be terminated today. Prevent this by confirming your Apple ID at http://appleexpired.com - Apple Inc." I clicked the link and it looked valid but when completing my details I got to a point where I had to give my credit card details so I stopped.
Is this a valid request and site or is it a scam which has coincidentally appeared soon after I changed our Apple ID?
Link
Does your Apple ID ever expire?