Does QuickBooks charge my customers an additional fee who pay with a card? (2024)

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Does QuickBooks charge my customers an additional fee who pay with a card? (2)

bilingualpaintin

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‎February 10, 202409:43 AM

last updated‎February 10, 20249:43 AM

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Does QuickBooks charge my customers an additional fee who pay with a card? (3)

Jelayca VDoes QuickBooks charge my customers an additional fee who pay with a card? (4)

QuickBooks Team

‎February 10, 202411:20 AM

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Does QuickBooks charge my customers an additional fee who pay with a card?

I'm here to share details about how paying credit cards work, bilingualpaintin.

When using QuickBooks Payments to pay a transaction by credit card, aprocessing feeis typically associated with it. However, it's important to note that you will be charged for this fee every time you send the transaction and not the customer.

If you want to let your customer pay the fee on your behalf, you'll want to add the processing amount to the invoice. To do this, you'll want tocreate a service itemfor the fees and manually add it to your invoice.

Here's how:

  1. Go toSettingsand selectProducts & services.
  2. SelectNew, then selectService.
  3. In theNamefield, enter a name for the service.
  4. SelectSave and close.

Once done, add the service fee to the invoice before sending it. If you've already sent it,create a new onefor the service fee.

Feel free to read this article for more details:Add service fees manually to invoices.

Feel free to visit these handy articles for future reference:

  • Customize invoices, estimates, and sales receipts in QuickBooks Online.
  • Record invoice payments in QuickBooks Online.

Please keep us posted if you have further about card charges in QuickBooks Online. We're always committed to helping you with any payment-related concerns or questions.

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Does QuickBooks charge my customers an additional fee who pay with a card? (5)

4Gal

Level 11

‎February 10, 202405:54 PM

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Does QuickBooks charge my customers an additional fee who pay with a card?

@bilingualpaintin

If you run a B2B company, you can use a 3rd party solution to accept payments with credit card and debit card for free.

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Does QuickBooks charge my customers an additional fee who pay with a card? (2024)

FAQs

Does QuickBooks charge my customers an additional fee who pay with a card? ›

When using QuickBooks Payments to pay a transaction by credit card, a processing fee is typically associated with it. However, it's important to note that you will be charged for this fee every time you send the transaction and not the customer.

Can you pass QuickBooks payment fees to customers? ›

You can now then add the credit card fee as an additional item on your invoice when you charge your customer with the processing fee. On the other hand, you can also look for a third-party connector app that can be integrated into the program to help add the processing fees.

Can QuickBooks automatically add credit card fee to invoice? ›

Settling up an automatic 3% fee for credit card payments is unavailable in QBO. Instead, you'll have to manually apply the fee to the transaction. To do so, you can create a Non-inventory or Service item, and then manually add it to the invoice.

Does QuickBooks charge fees for invoices? ›

Here are the fees QuickBooks Payments charges: Fee when a customer pays online through an invoice: 2.9% plus 25 cents per transaction. Fee when you key in the credit card information): 3.4% plus 25 cents per transaction. Swipe/chip transaction fee: 2.4% plus 25 cents per transaction.

How do I charge a convenience fee on QuickBooks? ›

How to Turn On a Convenience Fee in Quickbooks Online
  1. Step 1: Go to the Gear Icon. ...
  2. Step 2: Select Account and Settings. ...
  3. Step 3: Click on the Payments Tab. ...
  4. Step 4: Choose the Convenience Fee Option. ...
  5. Step 5: Enter the Percentage or Flat Fee Amount. ...
  6. Step 6: Save Your Changes.

Can you pass transaction fees to customers? ›

There are legal options for passing on credit card fees to customers. Credit card surcharging and cash discounting are the two main options for passing on fees. Adding a surcharge to credit card payments is not legal in every state, but offering a cash discount is.

Who pays transaction fees on QuickBooks? ›

When using QuickBooks Payments to pay a transaction by credit card, a processing fee is typically associated with it. However, it's important to note that you will be charged for this fee every time you send the transaction and not the customer.

Does QuickBooks charge to accept credit card payments? ›

When using QuickBooks to process payments, a fee is charged for each transaction. The amount of the fee varies depending on how the payment is made. If the payment is swiped, the fee is 2.4%. If it's invoiced, the fee is 2.9%.

Can you make customers pay credit card fees? ›

Merchants are allowed to charge customers a convenience fee for using a credit card if the customer is using an alternative payment channel. For example, if a company usually accepts payments in person, a convenience fee might be added if their customer uses a telephone or order online.

Who pays credit card transaction fees? ›

Credit card processing fees are paid by the vendor, not by the cardholder. Businesses can pay credit card processing fees to the buyer's credit card issuer, to their credit card network and to the payment processor company. On average, credit card processing fees can range between 1.5% and 3.5%.

How much does it cost to accept credit card payments? ›

Credit card processing fees typically cost a business 1.5% to 3.5% of each transaction's total.

Can I pay a QuickBooks invoice with a credit card? ›

Set up QuickBooks Online to receive and process payments online, in-person, or over the phone with QuickBooks Payments. Customers can pay using PayPal, Venmo, credit card, or ACH bank transfer.

How to pass credit card fees to customer QuickBooks? ›

How can I have my customers pay the credit card fees?
  1. Click the Gear icon.
  2. Choose Product & service.
  3. Click on New then select Service.
  4. Enter the name of your service item. (Example CC Fee)
  5. Select the account you'd use to track the processing fees.
  6. Click Save and Close.
Jan 20, 2024

How do I charge customers credit card processing fee on an invoice? ›

Here's how you can do it:
  1. Calculate the fee: Multiply the total cost of the invoice by 2.99% to determine the fee amount.
  2. Add a line item: While creating the invoice, include a separate line item for the processing fee and enter the calculated amount.
Jan 20, 2024

How do I avoid convenience fees? ›

Convenience fees for online or phone payments can easily be avoided by utilizing alternative payment methods. One option is to use cash, check, or an ACH transfer. These methods typically do not incur convenience fees, making them a cost-effective alternative.

How do I let customers know about credit card processing fees? ›

Whether accepting payments online or in person, banners, posters, and other appropriate types of signage should inform customers that an extra fee, such as a surcharge, will be added (as a separate line item) to the final dollar amount of their credit card purchases.

How do I handle merchant fees in QuickBooks Online? ›

How to record merchant fees in QuickBooks Online
  1. Click "+New".
  2. Click "Expense"
  3. Select the payee.
  4. Select the Merchant fees account from the Chart of Accounts.
  5. Record the payment details.
  6. Click "Save and close"

Is there a fee to accept payments through QuickBooks? ›

When using QuickBooks to process payments, a fee is charged for each transaction. The amount of the fee varies depending on how the payment is made. If the payment is swiped, the fee is 2.4%. If it's invoiced, the fee is 2.9%.

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