Debt Collection Software | Experian (2024)

Timely, Accurate Data

Flexible and Simple

All-in-One System

• Access both noncredit and credit data sources, including information on more than 245 million credit-active consumers in the United States.
• More isn’t always better. While some vendors focus on peripheral contacts for relatives and associates, Experian concentrates on providing the best right party contact data on the actual debtor.
• More than 1.3 billion updates are made each month, including new phone numbers, new addresses, employment data, and payment history.

• Most skip tracing data providers merely buy and resell third-party data. Experian collects and offers data from a broad range of sources, including our own proprietary credit data on more than 140 million households.
• Validate names, addresses, phone numbers and Social Security numbers against information reported to Experian.
• Append your account data with Experian’s best available name, Social Security number, phone number and address. Alternate and additional entries are also included.
• Obtain best phone numbers, including non-published, employer, home and mobile. (More than 30 percent are mobile phones.)
• Pull together all credit data for a single consumer into one file, eliminating multiple or partial files.

• Experian brings you much more than just skip tracing info, with data and capabilities across the full collections lifecycle—from regulatory compliance to debt prioritization tools and account alerts—all in one easy-to-use debt collection system.
• Eliminate the need to purchase, use and train staff on multiple systems.
• Over 1.3 billion updates made each month, including new phone numbers, new addresses, employment data, and payment history.
• Access a complete suite of debt collection products and tools via one web portal.

• Choose from various debt collection products, features and tools—paying for only what you select.
• Numerous options and packages to match your needs, from one-off skip tracing data downloads to complete collection management system setups.
• Order specific products and add functionality as needed.

Delta Community Credit Union

"The Collections Advantage tool that we’ve implemented has allowed us to go from more of a 'dialing for dollars' kind of recovery effort to a more targeted, queuing workflow pipeline, so it’s a much more efficient process."

National Recovery Agency

"Not only were we getting more hits, but the percentage of the hits being the correct phone numbers was significantly greater."

Fourscore Resource Capital

“Experian’s greatest strength is their people — their salespeople, the marketing group, the sales group, the support people. They’re not trying to sell you a product. They’re actually trying to be a help to you.”

• A robust array of collection-specific scores and attributes you can use to segment and prioritize your portfolio—so you can focus on accounts with a higher probability of repayment.
• Automatic, daily monitoring of your accounts, including notifications when a meaningful event improving ability to pay affects an account.
• New phone numbers, addresses delivered every day, within 24 hours.

• Complicated debt collection laws change regularly and vary by state. Experian helps you navigate tricky regulatory waters by identifying high-risk, protected-status accounts before it's too late.
• Avoid wasted resources dialing accounts that can’t be collected.
• Stay compliant with consumer protection laws by identifying:
  –Bankruptcy status
  –Deceased indicator and dates
  –Military indicator
  –Cell phone type indicator
  –Litigious consumers

• Flat-rate monthly subscription packages available.
• Unlimited users per account, with no separate seat license fees.
• Put us to the test. We offer product trials on our data and systems.