Crypto recovery scams – and how they add insult to injury (2024)

Scams

Once your crypto has been stolen, it is extremely difficult to get back – be wary of fake promises to retrieve your funds and learn how to avoid becoming a victim twice over

Phil Muncaster

02 May 2024 , 4 min. read

It’s a nightmare scenario for any cryptocurrency user. You fall victim to a crypto scam or cyberattack, resulting in stolen funds. You feel regret and shame – not to mention anger over the monetary loss. Unfortunately for many victims, this isn’t where the story ends. Imagine an even worse outcome: you are approached by someone or see an advert offering cryptocurrency recovery services. But instead of getting your funds back, all they do is make off with the upfront fee you paid them.

Unfortunately, this type of “recovery fraud” is increasingly common, and even the FBI has issued a Public Service Announcement (PSA) about it last year. Research indicates that nearly a third (30%) of identity theft victims have been revictimized at least once.

How do crypto recovery scams work?

Recovery scams are often a type of advance fee fraud – that is, the scammer will demand a fee up front for the service they claim to provide, and then disappear once it has been paid. They might also ask for access to your crypto accounts and/or personal and financial information, which can be sold on the dark web and used in follow-on scams.

Recovery scammers are all over social media. They may proactively seek out individuals who have just fallen victim to crypto theft/fraud and are venting online – and direct message them. Or they may be working from a list of crypto victims which they obtained on a hacking forum. They might even set up legitimate-looking asset recovery ‘businesses’ with official websites and advertise by listing in paid search engine results.

The sophistication of these scammers can vary. Some post fairly basic messages to social media. Others might phone fraud victims direct, impersonating police or court officials and pretending they have stolen money to return. In other cases, fraudsters might leave lengthy comments in cybersecurity forums that are at best a mix of testimonial and advertising, promoting their services.

Crypto recovery scams – and how they add insult to injury (3)

Crypto recovery scams – and how they add insult to injury (4)

Crypto recovery scams – and how they add insult to injury (5)

Sample messages peddling cryptocurrency recovery services in discussion forums (click to enlarge)

Some crypto recovery scammers are advertising their wares via low-cost online press release distribution services. They create a fictitious press release about recovering stolen assets – which contains links to the scam website. Then they upload it to a network of subscribing news outlets for distribution.

Avoiding crypto theft

Granted, the best way to avoid crypto recovery scams is not to have your digital currency stolen in the first place. In 2022, $2.5bn was lost to cryptocurrency fraud alone, according to the FBI. But threat actors have developed many other ways to target your digital funds.

As a result, it pays to be skeptical of any low-risk, high-return investment schemes; even ones that seem to be endorsed by celebrities or other trusted individuals. And it’s always better to pay for goods online by card, as there are more buyer protections that way. No legitimate business is likely to demand that you pay them in advance in crypto.

Also be dubious about any romantic interest you meet online offering investment advice – even if you feel a close connection with them. Increasingly, scammers are blending romance fraud with investment scams in what is known as “pig butchering.” Last year, the Department of Justice (DoJ) revealed it had seized virtual currency worth an estimated $112 million associated with these scams.

How to spot the warning signs

Whatever the type of scam, they all have one thing in common: there is no recovery service. Consider the following red flags:

  • They ask for an upfront fee before commencing their ‘work’, or another charge (i.e., tax) before you can proceed with processing refunds
  • They may communicate with a web-based email (e.g., Gmail/Yahoo) rather than a corporate account
  • They ask for your banking, crypto account and/or personal information in order to ‘return’ your funds
  • They claim to work closely with law enforcement or government officials
  • They get in touch out of the blue – either via social media DMs, text or email
  • They don’t offer any telephone number via which to get in touch
  • The person contacting you seems to know a lot of details about your particular case – including possibly how much was stolen and how

What should I do if my crypto is stolen?

It should be noted that there are legitimate firms that may offer services to help you get compensation for cryptocurrency investment and other types of fraud. Sometimes scammers also try to impersonate these organizations.

Consider the following steps if you have recently lost cryptocurrency due to fraud or theft:

  • Collect as much evidence as possible
  • Report the incident to the police and/or relevant regulatory body
  • Reach out to a legitimate law firm that offers recovery services – being sure to research their business fully first
  • Consider contacting the exchange where the scammer cashed out your crypto (if known)

The bottom line is that once your crypto has been stolen it is extremely difficult to get back. Although blockchain-based currencies can be monitored, some are set up to protect the anonymity of users, so the fraudster cannot be unmasked. They will also try to “cash out” your crypto as soon as possible in order to obfuscate the trail further. The decentralized nature of crypto means that, even if you were able to find out where they ended up, it would be extremely challenging to get your funds back. Sometimes the best you can do is to avoid becoming a victim twice over.

Online fraudsters are predators and they’re lurking everywhere. Don’t let them get their hands on any more of your money.

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Crypto recovery scams – and how they add insult to injury (2024)

FAQs

Is crypto recovery service legit? ›

Unfortunately, as I've mentioned before, crypto recovery service scams are pretty common. In order to avoid being scammed, pay attention to the following red flags: Don't trust companies that ask for fees before providing help - no serious recovery service will ask for money before knowing they will assist you.

Can cryptocurrency scams be recovered? ›

Can you recover scammed cryptocurrency? Yes, it is possible to recover scammed cryptocurrency with legal action. However, it's essential to understand that crypto scam recovery services are not included in cryptocurrency tracing, which aims only to identify payment paths on the blockchain.

How can you tell if someone is a crypto scammer? ›

Signs of crypto scams include poorly written white papers, excessive marketing pushes, and get-rich-quick claims. Regulatory agencies, such as your state's consumer protection office or the Consumer Protection Bureau, are the best places to contact if you suspect you've been the victim of a scam.

Who investigates crypto scams? ›

In 2023, the Federal Bureau of Investigation (FBI) Internet Crime Complaint Center (IC3) received more than 69,000 complaints from the public regarding financial fraud involving the use of cryptocurrency, such as bitcoin, ether, or tether. Estimated losses with a nexus to cryptocurrency totaled more than $5.6 billion.

Who is the best crypto recovery company? ›

ReWallet specializes in recovering access to crypto wallets on a success-based fee model, meaning clients only pay if recovery is successful. Their team of experts has extensive experience, having assisted hundreds of clients.

Can a crypto scammer be traced? ›

In crypto, scammers like that there is no central bank to stop fraudulent transactions. However, after the victims report the scheme to law enforcement, it is easy to trace all of the scammer's activity and work to recover the funds.

Do banks refund crypto scams? ›

If you've transferred money to someone because of a scam

Your bank or building society should reimburse you if it's registered with the Lending Standards Board under their Contingent Reimbursem*nt Model Code (CRM Code). You can check if your bank is registered under the CRM code on the Lending Standards Board website.

How to track down someone who scammed you? ›

Contact details. Even fake names, accounts, and spoofed emails and phone numbers can help investigators track down scammers. Conversations. Take screenshots of texts and social media messages — especially anything that may help identify the scammer.

How long does it take to recover scammed money? ›

For example, banks usually issue refunds within 7 to 10 days for transactions involving a stolen debit card or unauthorized electronic fund transfers. For more complex cases, like those involving considerable sums or intricate tactics like a check scam, most banks will resolve claims within 10 to 45 days.

Can you go to jail for crypto scamming? ›

A federal jury in November 2023 convicted Bankman-Friend on seven counts of fraud and conspiracy related to the collapse of his cryptocurrency company and related hedge fund. The charges had carried a maximum prison term of 110 years.

Can you sue a crypto scammer? ›

Participating in a Class Action Lawsuit. If you are a victim of a crypto scam, joining a class action lawsuit can help you recover some or all of your funds. A class action lawsuit pools together many victims who have suffered similar crypto losses.

Can a crypto account be traced? ›

Yes, the government (and anyone else) can track Bitcoin and Bitcoin transactions. All transactions are stored permanently on a public ledger, available to anyone.

Are crypto recovery services legit? ›

However, the unfortunate reality is that while few crypto recovery services are legitimate, most are scams designed to prey on those already in distress. Getting scammed while attempting to recover from a previous scam would be the worst-case scenario.

Who is the most wanted crypto scammer? ›

The Missing Cryptoqueen: Dead or Alive? CEO of fake cryptocurrency OneCoin, Ruja Ignatova, is the FBI's most wanted woman. She stole billions, then vanished. New evidence reveals what may have happened.

How do I get my money back from a crypto scammer? ›

Cryptocurrency payments typically are not reversible. Once you pay with cryptocurrency, you can only get your money back if the person you paid sends it back. But contact the company you used to send the money and tell them it was a fraudulent transaction.

Can you recover money lost in crypto? ›

If you have lost access to your crypto assets, a crypto recovery firm can help you retrieve them and restore your financial security.

Does crypto com have a recovery phrase? ›

The Crypto.com DeFi Wallet allows you to skip the recovery phrase backup process when you first launch the app. We want to ensure you're in a safe and private place before you note down your recovery phrase. Step 4: Read each statement carefully and tap the check mark to acknowledge it.

Which cryptocurrency recovery firms do not ask upfront fees? ›

Proven Success: With a track record of successful recoveries, RSB stands as a trusted partner for victims of crypto scams, offering hope and tangible solutions. No Upfront Fees: RSB believes in prioritizing the interests of victims by offering recovery services without any upfront fees, ensuring accessibility to all.

Is there really such a thing as crypto addiction? ›

The symptoms and signs of crypto addiction are comparable to other behavioral addictions, such as gambling addiction. Common behaviors may include: Increasing trading risks without increasing research or knowledge. Seeming obsessed with everything crypto-related.

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