Crypto.com Visa Card Fees and Limits (Europe) | Crypto.com Help Center (2024)

FAQs

How do I contact Crypto com about my Visa card? ›

You can contact us via email at [email protected] or via the In-app Chat or the web chat via the Crypto.com website.

Crypto.com Card Fees

When making payments in EUR or GBP with the Crypto.com card, no transaction fees apply. However, for foreign transactions (non-EUR and GBP transactions), a percentage fee is charged based on the transaction location, applicable to both purchases and ATM withdrawals.

Reissue Card: Midnight Blue – US$7. Other VISA Cards – US$50.

We began shipping our Crypto.com Visa Cards in Singapore, the United States, Canada, countries in the Asia Pacific and European Union. It's best to download our app, go through the onboarding process, select the Crypto.com card and choose to be notified by push notifications when the card is ready to ship.

Cons: One difficulty I've had using crypto.com is dealing with customer service recovering my account after loosing access to an email account. The customer service is quite slow and overall it took almost 2 weeks to restore access to my account. This could definitely be improved upon.

Your card is either closed, or you have entered the wrong CVV or expiry date.

Deposits on Crypto.com are fee-free, while withdrawal fees may apply. Trading fees range from 0.04% to 0.20%, depending on the type of trading and services used. Buying with a credit/debit card incurs a 2.99% fee, while in-app exchanges are free.

Note: Transferring crypto to your Crypto.com Wallet App's address will also incur a fee if completed on-chain. To avoid a fee, please use the Withdraw to App function. Withdrawal fees will be settled in the currency you are receiving and can not be paid with CRO.

Is there a fee for crypto com visa card upgrade? ›

Is there a fee for card upgrades? No. Card upgrades are free for all Crypto.com VISA card tiers.

Yes. In the United States, your transactions on Crypto.com and other platforms are subject to income and capital gains tax. If you've earned or disposed of crypto (ex. Sold or traded away cryptocurrency) during the year, you'll have a tax liability to report to the IRS.

Europe. The company received approval from the United Kingdom's Financial Conduct Authority to be registered as a crypto asset service provider in August 2022.

You can use your Crypto.com Visa Card to pay in over 40 million Points of Sale (POS) worldwide (look for the VISA logo) and countless online retail shops. Bear in mind, the Crypto.com Card is a Visa prepaid debit card.

If you have a complaint, please contact Blockchain.com, Inc., at [email protected] or 1-888-552-1019.

If you have given us your consent for processing operations, you may always change your mind, and withdraw your consent at any time and easily; all you need to do is to send us an email at the following address [email protected].