Crypto.com Visa Card Fees and Limits (Canada) | Crypto.com Help Center (2024)

FAQs

How do I contact Crypto com about my Visa card? ›

For more details, please refer to the FAQ or contact customer service at 888-824-8817. The Crypto.com Visa Card is issued and promoted by Foris MT Limited pursuant to its Visa Principal Member (Issuing) license.

Crypto.com offers a zero-fee* and a localized way for Canadian residents to top up their CAD Wallets via e-transfer through their bank accounts. To be able to deposit CAD, you first need to set up a CAD Wallet.

However, it's crucial to note that there are several drawbacks of the Crypto.com debit card, such as high staking requirements, top-up fees, high transaction fees, and limited crypto support. Most of the rewards are available on the higher card tiers (Icy White / Rose Gold and Obsidian card).

You can withdraw cash from almost any ATM worldwide that bears the VISA or VISA Plus logo.

To close your Crypto.com Visa card, please contact our support team via the in-app chat or via chat.crypto.com.

Why is there a $30,000 limit on crypto purchases? The $30,000 limit is a regulatory measure set by the Canadian Securities Administrators (CSA) to protect investors.

Crypto.com users can withdraw fiat from the app by selling crypto to their CAD wallet and transferring CAD funds from this wallet to their bank account(s).

In Canada, cryptocurrencies are legal. They are not, however, considered legal tender. So, while individual businesses can choose to accept cryptocurrency at their own risk, the relatively more formal CRA won't accept it as a form of payment for your taxes. However, everyone and anyone can legally purchase crypto.

Note: Transferring crypto to your Crypto.com Wallet App's address will also incur a fee if completed on-chain. To avoid a fee, please use the Withdraw to App function. Withdrawal fees will be settled in the currency you are receiving and can not be paid with CRO.

Is crypto com card really free? ›

Crypto.com offers our users one for free: No monthly fee. No annual fee. No setup fee.

There are no fees when making deposits, for instance, but there may be withdrawal fees. Trading fees are usually charged on all transactions until the fulfillment of the order, and fee discounts may be offered in the CRO rebate form. Crypto.com has a maker fee of 0.04-0.20%, and taker fees of 0.10-0.20%.

As long as Crypto.com's services are accessible in your region, you should typically be able to obtain the Crypto.com Visa Card. The company delivers cards to many countries worldwide, including the US, Canada, Australia, Europe, and Asia.

The Crypto.com Visa Card works like a prepaid card, meaning you'll have to add any money to your account that you want to spend. It comes with five different rewards tiers and benefits based on the amount of money you “lock up” or stake in your Crypto.com account for six months.

Only institutional clients enjoy fee-free withdrawals at Crypto.com. All users have a daily maximum fiat withdrawal limit of $1,000,000 after they fully verified their Crypto.com account.

When you provide incorrect details, it is impossible for Crypto.com to contact the issuer and complete the transaction. So, when you want to buy crypto using this payment method, try to double-check the card number, expiration date, and CVV (when needed).

If you have a complaint, please contact Blockchain.com, Inc., at [email protected] or 1-888-552-1019.

For cardholders in the US, it means that you can expect your card to arrive within 7-14 business days. For cardholders in the UK & EU, it means that you can expect your card to arrive within 7-14 business days. For cardholders in Canada, it means that you can expect your card to arrive within 7-14 business days.

The Crypto.com Visa Card*​​ allows cardmembers to earn cash back in the form of CRO Rewards. CRO rewards are Crypto.com's cryptocurrency token, which can be traded on crypto.com's platform into other digital coins or even into fiat currency. Crypto.com's Visa card is actually a series of cards.