Credit repair - Moneysmart.gov.au (2024)

If you have a poor credit score or an error in your credit report, it may affect loans or credit you apply for. You have a right to get errors fixed for free, and you can arrange this yourself.

What you can get fixed (for free)

Here are some of the typical errors in credit reports. You can get these fixed for free.

Errors by the credit reporting agency

The credit reporting agency may have reported your information wrongly. For example:

  • your name, date of birth or address needs updating
  • a debt is listed twice
  • the amount of a debt is wrong

To fix this kind of error, contact the credit reporting agency. They may be able to fix it straight away or help you get it changed.

Errors by the credit provider

A credit provider may have reported information wrongly. For example, they:

  • incorrectly listed that a payment of $150 or more was overdue by 60 days or more
  • did not notify you about an unpaid debt
  • listed a default (an overdue debt) while you were in dispute about it
  • didn't show that they had agreed to put a payment plan in place or change the contract terms
  • created an account by mistake or as a result of identity theft

To fix this kind of error:

  • Contact the credit provider and ask them to get the incorrect listing removed.
  • If the credit provider agrees it's wrong, they'll ask the credit reporting agency to remove it from your credit report.

If you can't reach an agreement, contact the Australian Financial Complaints Authority (AFCA) to make a complaint and get free, independent dispute resolution.

If you're struggling to get something fixed, you can contact a free financial counsellor for help.

What you can't change or remove

You can't change or remove any information on your credit report that is correct — even if it's negative information.

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For example:

  • All payments you've made during the last two years — on credit cards, loans or bills, whether you paid on time or not.
  • Payments of $150 or more that are overdue by 60 days or more — these stay on your report for five years, even after you've paid them off.
  • All applications for credit cards, store cards, home loans, personal loans and business loans — these stay on your report for five years.

For a full list, see what's in your credit report.

Check before you use a credit repair company

You may see ads from credit repair companies offering to fix errors on your credit report about credit products (like credit cards).

Before you go ahead, check the credit repair company is licensed on ASIC’s website. Choose 'Credit Licensee' or 'Credit Representative' in the drop-down menu when you search.

Only deal with a licensed credit repair company.

You don't need to pay a credit repair company to clean up errors in your credit report. They may charge you high fees for things you can do by yourself for free. Paying a credit repair company may not improve your credit score.

How to improve your credit score

If your credit score is low, there are steps you can take to help improve it. You can:

  • lower your credit card limit
  • limit how many applications you make for credit
  • pay your rent or mortgage on time
  • pay your utility bills on time
  • pay your credit card on time each month — either pay in full or pay more than the minimum repayment

As you do these things, your credit score will start to improve. So you'll be more likely to be approved next time you apply for a loan or credit.

If you're struggling to pay bills and are getting into more debt, talk to a free financial counsellor. They can take you through the options and help you make a plan.

Credit repair - Moneysmart.gov.au (2024)

FAQs

How can I raise my credit score 100 points overnight? ›

10 Ways to Boost Your Credit Score
  1. Review Your Credit Report. ...
  2. Pay Your Bills on Time. ...
  3. Ask for Late Payment Forgiveness. ...
  4. Keep Credit Card Balances Low. ...
  5. Keep Old Credit Cards Active. ...
  6. Become an Authorized User. ...
  7. Consider a Credit Builder Loan. ...
  8. Take Out a Secured Credit Card.

How to fix a bad credit score in Australia? ›

How to improve your credit score
  1. lower your credit card limit.
  2. limit how many applications you make for credit.
  3. pay your rent or mortgage on time.
  4. pay your utility bills on time.
  5. pay your credit card on time each month — either pay in full or pay more than the minimum repayment.

What is the fastest way to repair your credit? ›

If you want to improve your credit quickly, the following strategies could help:
  1. Use a reputable credit repair service.
  2. Prioritize and pay outstanding debt.
  3. Explore secured credit cards.
  4. Become an authorized user.
  5. Develop a budget and stick to it.
Feb 27, 2024

How do I get an unpaid collection removed from my credit report? ›

Delinquent accounts should fall off your credit report seven years after the date they first became and remained delinquent. But that doesn't always happen. For debts that linger longer than they should, file a dispute with any credit bureau that still lists the debt.

What brings your credit score up the fastest? ›

The fastest way to get a credit score boost is to lower the amount of revolving debt (which is generally credit cards) you're carrying. The percentage of credit you use against the amount of credit you have available is called your credit utilization rate.

How to get 800 credit score in 45 days? ›

Here are 10 ways to increase your credit score by 100 points - most often this can be done within 45 days.
  1. Check your credit report. ...
  2. Pay your bills on time. ...
  3. Pay off any collections. ...
  4. Get caught up on past-due bills. ...
  5. Keep balances low on your credit cards. ...
  6. Pay off debt rather than continually transferring it.

How to wipe your credit history clean? ›

It's not possible to wipe your credit history clean. Negative items like late payments, collections and bankruptcies typically remain on your credit report for several years. However, you can rebuild your credit with on-time payments, debt reduction and responsible credit account management.

Can you pay someone to fix your credit score? ›

While working with a credit repair company can be a good option for improving your credit score, it's just one of many possible solutions, and it won't be the right fit for everyone. Outside of trying to repair your credit on your own, you can consider seeking credit counseling or a debt settlement company.

Can I pay to clear my credit history? ›

Technically, pay for delete isn't expressly prohibited by the FCRA, but it shouldn't be viewed as a blanket get-out-of-bad-credit-jail-free card. "The only items you can force off of your credit report are those that are inaccurate and incomplete," says McClelland.

What is the best credit repair company? ›

According to our data, some of the best credit repair companies include Credit Saint, The Credit Pros, Sky Blue Credit Repair, MSI Credit Solutions and The Credit People.

Can you fix your credit with no money? ›

It's admittedly tougher to improve your credit score when you have no money. The trick is to get into good habits while working with the resources you've got. Protect your score by paying your monthly bills on time and avoid charging more than you can afford.

How do I fix my credit score ASAP? ›

  1. 1. Make On-Time Payments. ...
  2. Pay Down Revolving Account Balances. ...
  3. Don't Close Your Oldest Account. ...
  4. Diversify the Types of Credit You Have. ...
  5. Limit New Credit Applications. ...
  6. Dispute Inaccurate Information on Your Credit Report. ...
  7. Become an Authorized User.

What is the 609 loophole? ›

2) What is the 609 loophole? The “609 loophole” is a misconception. Section 609 of the Fair Credit Reporting Act (FCRA) allows consumers to request their credit file information. It does not guarantee the removal of negative items but requires credit bureaus to verify the accuracy of disputed information.

Is it true that after 7 years your credit is clear? ›

In general, most debt will fall off of your credit report after seven years, but some types of debt can stay for up to 10 years or even indefinitely. Certain types of debt or derogatory marks, such as tax liens and paid medical debt collections, will not typically show up on your credit report.

Is pay for delete legal? ›

Since pay for delete technically skirts a legal line, debt collectors will rarely agree to it directly. If they do, they typically won't put it in writing.

How can I boost my credit immediately? ›

Selecting a few options that make sense for your current circ*mstances is a great way to build credit fast.
  1. Pay credit card balances strategically. ...
  2. Ask for higher credit limits. ...
  3. Become an authorized user. ...
  4. Pay bills on time. ...
  5. Dispute credit report errors. ...
  6. Deal with collections accounts. ...
  7. Use a secured credit card.

Can you raise your credit score in 24 hours? ›

The length of time it will take to improve your credit scores depends on your unique financial situation. At the earliest, you may see a change between 30 and 45 days after you have taken steps to positively impact your credit reports.

How quickly can a credit score go up? ›

To break it down, the time it'll take to raise your credit score depends on the reason your score needs boosting in the first place. If your score is low because you don't have much credit history or you're just starting your credit-building journey, you may be able to boost your score within months.

Can I raise my credit score 200 points in 30 days? ›

While you could raise your score by 200 points, nailing down the timeline can be nearly impossible. However, you can see a boost to your score over time when you take actionable steps, like limiting credit card usage and paying bills on time.

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