Credit Karma Customer Community (2024)

FAQs

How long does it take Credit Karma to update a dispute? ›

This means that any changes you expect to see can take up to 7 weeks to be reflected on your Credit Karma account.

At Credit Karma, we make security a priority. This means we can only allow one Credit Karma account per email address.

Email [email protected] for help with your query.

Emailing the company is more direct than the other steps although it may take a little longer to receive a response.

You should dispute a debt if you believe you don't owe it or the information and amount is incorrect. While you can submit your dispute at any time, sending it in writing within 30 days of receiving a validation notice, which can be your initial communication with the debt collector.

Generally, you'll have two options when disputing a transaction: refund or chargeback. A refund comes directly from a merchant, while a chargeback comes from your card issuer. The first step in the dispute process should be to go directly to the merchant and request a refund.

There isn't a set number of credit cards you should have, but having less than five credit accounts total can make it more difficult for scoring models to issue you a score and make you less attractive to lenders.

You can create a new account to replace your existing one. Keep in mind, the information that was stored in your previous account, like any previous credit report history, won't be available through your new account.

Credit Karma is not a bank. We partner with MVB Bank, Inc., Member FDIC, to provide banking services supporting Credit Karma Money Spend and Credit Karma Money Save accounts. When you open a Credit Karma Money Spend account, your funds will be deposited into an account at MVB Bank, Inc. and its deposit network.

A perfect credit score of 850 is hard to get, but an excellent credit score is more achievable. If you want to get the best credit cards, mortgages and competitive loan rates — which can save you money over time — excellent credit can help you qualify.

Who owns Credit Karma? ›

Founded in 2007 by Ken Lin, Credit Karma, an Intuit company (Nasdaq: INTU), is a consumer technology company with nearly 130 million members in the United States, U.K. and Canada, including almost half of all U.S. millennials.

Checking your free credit scores on Credit Karma doesn't hurt your credit. These credit score checks are known as soft inquiries, which don't affect your credit at all. Hard inquiries (also known as “hard pulls”) generally happen when a lender checks your credit while reviewing your application for a financial product.

You can borrow $50,000 - $100,000+ with a 750 credit score. The exact amount of money you will get depends on other factors besides your credit score, such as your income, your employment status, the type of loan you get, and even the lender.

Some types of mortgages have specific minimum credit score requirements. A conventional loan requires a credit score of at least 620, but it's ideal to have a score of 740 or above, which could allow you to make a lower down payment, get a more attractive interest rate and save on private mortgage insurance.

Key Takeaways: While you can find financing with any credit score, a good credit score for a car loan is usually between 670 and 850. Your credit score is affected by many factors including payment history, amounts owed/utilization, length of credit history, credit mix, and new credit.

If you file a dispute to address a credit report inaccuracy, federal law requires an investigation to be completed in 30 to 45 days.

3. Wait up to 45 days for the credit bureau or furnisher to investigate and respond. The credit bureau generally has 30 days after receiving your dispute to investigate and verify information with the furnisher. The credit bureau must also report the results back to you within five days of completing its investigation.

While many cases can be resolved quickly, some are more complex and can take up to 90 days.

Once you've filed your dispute, the credit bureau will have 30 days to investigate your claims. If they find your claim unsubstantiated, they will close the investigation and notify you of their reasons. The credit bureau will contact the company responsible for the alleged inaccuracy as part of the investigation.