Why are the card PIN limits different on my EFTPOS terminal?
In 2020, the payments industry temporarily increased the Personal Identification Number (PIN) limit for contactless card payments from $100 to $200 to help reduce the risk of COVID-19 transmission by reducing physical contact with the payment terminal.
Mastercard has reviewed these temporary increase arrangements and has decided to reduce the contactless card PIN limit from $200 to $100 for all Mastercard card transactions, effective 1 April 2023.
Other card schemes won’t be affected by this change at this stage.
What advice should I be giving my customers if they ask about contactless 'tap-and-go' PIN entry?
Simply advise customers to follow the EFTPOS terminal prompts regarding PIN entry.
Will my EFTPOS terminal be updated to support Mastercard's decision?
Yes, your EFTPOS terminal(s) will be automatically updated to support Mastercard’s decision from 1 March 2023. There is no action required by you.
Will there be any change in liability to me for fraudulent transactions?
There will be no change in liability to you for fraudulent transactions.
Will there be any changes to fraud rules and chargeback rights?
There are no changes to fraud rules and chargeback rights.
