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Customer Service
24-Hour Customer Service Hotline: Perform automated functions or speak to a Customer Service Specialist for bank, credit cards and loans related inquiries, requests and other concerns.
- Metro Manila: (02) 8887 9188
- Other Provinces: (02) 8887 9188
- From Abroad: +63 2 8887 9188
Visit our branch
Visit your Branch of Account or the nearest branch and we are always ready to help and will definitely assist you in anyway we can. Find a branch by clicking this link: https://www.securitybank.com/map/
Email us at [emailprotected] and we will respond to you within the next twenty four (24) hours. To further assist you, please provide us with the following information:
- Complete Name:
- Type of Concern:
- Inquiry
- Request
- Complaint
- Commendation
- Suggestion
- Email Address:
- Contact Number:
- Details of your concern:
Bangko Sentral ng Pilipinas (BSP):
Bangko Sentral ng Pilipinas (BSP): In case you are not satisfied with how your concern was addressed, please feel free to refer the matter to Financial Consumer Protection Department of BSP through:
- Email:[emailprotected]
- Call: (632) 8708 7087
- Fax Number: (632) 708 7088
- Mailing Address: The Director
Financial Consumer Protection Department,
Supervision and Examination Sector,
Bangko Sentral ng Pilipinas
5th Floor Multi-Storey Building,
BSP Complex A. Mabini Street, Malate, 1004
