Apple.com is a convenient place to purchase Apple products and accessories from Apple. You can buy online or call 000800 040 1966.
You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at 000800 040 1966.
Apple Retail Stores
Experience the digital lifestyle at any of the AppleRetailStores around the country. Find opening hours and contact information for all locations.
How to Buy for Business
If you are a business or professional user, visit AppleStore or call 000800 040 1977. Lines are open Monday–Friday 09:00–18:00. Open an account today.
Most Apple products are eligible for 90 days of complimentary technical support.Onlinetechnical supportfor Appleproducts is availablebeyond the initial 90days.
Browse Online Support
Visit theApple Supportsite for quickanswers, manualsand in-depth technical articles.
If you have lost or found an Apple product,contact your local policestation to report it. You can also find a list of serial numbers associatedwith your AppleID and get information about using Find My iPhone for iPhone,iPad,iPodtouch orMac.
Legal
For legal questions, please go to apple.com/legal/contactand select from the drop-down menu provided. To report suspected counterfeitor knockoff products, or other forms of suspected infringement of Apple intellectualproperty, select Counterfeits & Knockoffs from the drop-down menu.
We will acknowledge the receipt of your complaint and, if appropriate, provide you with a reference number to track your complaint. The above Grievance process is in relation to the “Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021”.
For instance, you could write: “I'd like to discuss this matter over the phone.Would you mind sending me your phone number, please?” In the end, don't forget that magical phrase — thank you.
Always be professional in your responses. Please and thank you (and, where appropriate, a sincere apology) go a long way!Be succinct.Write short and to-the-point replies without being abrupt or terse.
Always make sure to show empathy. If this exact situation hasn't happened to you, something similar has caused you the same concern or frustration. To effectively respond to customer inquiries and requests, I prioritize prompt acknowledgment, clear understanding of the query, and a personalized, empathetic response.
Hello [visitor name], Thank you so much for getting in touch! We want to confirm that we received your request for information regarding our services, and we will contact you within [x] hours with a comprehensive response.
Be concise: Use clear and concise language to get your point across. Avoid using unnecessary words or overly complex sentences. Use a courteous closing: End your email with a professional closing, such as “Best regards” or “Sincerely,” followed by your name.
Thank you for your recent inquiry and the attached documents you provided. We appreciate the time and effort you have dedicated to sharing your proposal or request with us. Our team is currently reviewing the information you have submitted, and we will provide a comprehensive response as soon as possible.
Introduction: My name is Trent Wehner, I am a talented, brainy, zealous, light, funny, gleaming, attractive person who loves writing and wants to share my knowledge and understanding with you.
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