Configuring the portal to trust certificates from your certifying authority—Portal for ArcGIS (10.3 and 10.3.1) (2024)

Portal for ArcGIS makes HTTPS requests to ArcGIS Server in a number of situations.When the portal needs to make an HTTPS connection to ArcGIS Server, it checks to see if the certificate returned by the server is trusted. If it's not trusted, the connection will fail.

Portal for ArcGIS, by default, trusts some well known certifying authorities (CAs) such as Verisign and Thawte; however, it may not trust a CA that is less well known or is specific to your organization. The following steps demonstrate how you can configure the portal to trust your CA's certificate.

Before beginning, understand that many organizations have root CAs that don't actually sign web server certificates, rather they only certify intermediate CAs. These intermediate CAs are often the ones that sign your web server's certificate. If your certificate is signed by an intermediate CA, then you need to import both the root and intermediate certificates into Portal for ArcGIS as described below. Import the root certificate first, then the intermediate certificate.

  1. Obtain the CA certificate you want to import. In many cases these certificates may already be loaded into your organization's browsers and can be exported from the browser. In order to know which certificates to export, and you may need to seek assistance from an expert in this area from your organization.
  2. Log in to the machine where Portal for ArcGIS is installed and place the certificate file onto disk.
  3. Start a terminal session and authenticate as the user who installed Portal for ArcGIS.
  4. Type a command to change to the following directory: <Portal installation location>/portal/framework/runtime/jre/lib/security
  5. Type the following command, replacing ca.crt with the actual certificate file you want to trust: ../../bin/keytool –importcert –trustcacerts –file ca.crt –keystore cacerts –alias <CA name>
  6. When prompted for a password, type changeit.
  7. If prompted, indicate that you trust the certificate.

    A message should indicate that you have successfully imported the certificate.

  8. Restart Portal for ArcGIS. See Stopping and starting the portal for full instructions.

Repeat this process if you have additional certificates.

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Configuring the portal to trust certificates from your certifying authority—Portal for ArcGIS 
  (10.3 and 10.3.1) (2024)

FAQs

How do I authorize an ArcGIS portal? ›

Authorizing Portal for ArcGIS
  1. Use the shortcut in the desktop environment: ArcGIS > Portal for ArcGIS > Authorize Portal for ArcGIS.
  2. Run the authorization script: ${HOME}/arcgis/portal/tools/authorizeSoftware.

How do I configure the home page portal for ArcGIS? ›

Configure home page
  1. Sign in to the portal website as an administrator of your organization.
  2. Click My Organization at the top of the site and click Edit Settings.
  3. Click Home Page on the left side of the page.
  4. Configure any of the following home page settings: ...
  5. Click Save to save the changes you've made.

How do I update my ArcGIS license portal? ›

You can import a new license file in the portal.
  1. Verify that you are signed in as an administrator of your organization or a member of a custom role with the privilege to manage licenses.
  2. At the top of the site, click Organization and click the Licenses tab.
  3. Click Import Licenses.
  4. Choose the . ...
  5. Click Import.

How do I create a self signed certificate in ArcGIS portal? ›

Create a new self-signed certificate

Sign in to the ArcGIS Server Administrator Directory at https://gisserver.domain.com:6443/arcgis/admin. Browse to machines > [machine name] > sslcertificates. Click generate. A unique name that easily identifies the certificate.

How do I connect to a portal in ArcMap? ›

Connect to your portal
  1. Close all ArcGIS Desktop applications.
  2. Open ArcGIS Administrator from All Programs > ArcGIS > ArcGIS Administrator.
  3. Click ArcGIS in the table of contents.
  4. Click Advanced. ...
  5. Click Manage Portal Connections. ...
  6. Click Add.
  7. Select the URL you just added and click Connect.

Where is the installation directory for ArcGIS portal? ›

If you installed Portal for ArcGIS on such a machine, you may want to identify the IP address or hostname the portal should use for network communication. This is done by editing an existing file and adding a new file to the portal's installation directory, which, by default, is C:\Program Files\ArcGIS\Portal.

How do I access ArcGIS portal admin? ›

Accessing the Portal Administrator Directory using the URL https://webadaptorhost.domain.com/webadaptorname/portaladmin allows you to perform certain administrative functions not available in the portal. Use this directory to perform the following tasks: Query, view, configure, and delete portal logs.

How do I start an ArcGIS portal? ›

Getting started with Portal for ArcGIS
  1. Verify your system meets the minimum requirements.
  2. Modify your firewall to allow communication on the ports used by Portal for ArcGIS.
  3. Install Portal for ArcGIS.
  4. Open the portal website and log in.
  5. Install and configure ArcGIS Web Adaptor.

What is a portal for ArcGIS? ›

Portal for ArcGIS is a component of ArcGIS Enterprise that allows you to share maps, scenes, apps, and other geographic information with other people in your organization. The content that you share is delivered through a website. You can customize the website to fit your organization's look and feel.

How do I configure my ArcGIS license? ›

If you bypass the ArcGIS Sign In page, click Settings in the lower left corner of the ArcGIS Pro start page. On the Settings page, click Licensing on the left and click Configure your licensing options. Select ArcGIS Enterprise and enter the URL of the licensing portal.

How do I activate ArcGIS online license? ›

Activate your subscription

To begin, click the activation link in the email you received from Esri Customer Service. Follow the steps in the ArcGIS Online help to activate your subscription. If you can't find the email with the activation link, contact Customer Service for assistance.

How do I change my portal URL in ArcGIS? ›

You can remove or edit nondefault portal connections from the Manage ArcGIS Portal Connections dialog box.
  1. To remove a portal connection, select the URL from the connection list and click Delete.
  2. To edit the URL of a portal connection, select the URL from the connection list and click Edit.

How do I create a trusted self-signed certificate? ›

Adding a self-signed certificate to the Server application
  1. Create a new file via a text editor and save it as cert. pem. ...
  2. Open the cert. pem file and add the contents of files created in step 1 to the cert. ...
  3. Stop the server application. ...
  4. Move the cert. ...
  5. Start the server application.
Feb 29, 2024

How do I import certificates into ArcGIS server? ›

Log in to the ArcGIS Server Administrator Directory: https://gisserver.domain.com:6443/arcgis/admin. Click machines > [machine name] > sslcertificates > importRootOrIntermediate to import the root certificate provided by the CA. If the CA issued any additional intermediate certificates, import those as well.

Where is the self-signed certificate file? ›

Locate the self-signed root certificate, typically in Certificates - Current User\Personal\Certificates, and right-click.

How do I add users to ArcGIS portal? ›

One at a time
  1. Verify that you are signed in as an Administrator of your organization.
  2. Click Organization > Members > Add Members.
  3. On the Add Members page, under Method, select the Add built-in portal members option and click Next.
  4. Click the New member tab and provide the following information:

How do I allow origins portal for ArcGIS? ›

Note:
  • Log in to your portal as an administrator.
  • Click Organization > Settings > Security.
  • Scroll down to Allow Origins.
  • Click Add Domain to add the site to the list. ...
  • When you're finished adding domains, click Save.

How do I transfer ownership of an ArcGIS portal? ›

At the top of the site, click Content, and click the My organization tab. Use the filters, sort options, and search as needed to find the items to reassign. Select the items and click Change owner. In the Change owner window, search for and select a new item owner, and select or create a folder as needed.

How do I Authorise ArcMap? ›

Open the License Server Administrator by going to All Programs > ArcGIS > License Server Administrator. With the License Server Administrator open, click on the Authorizations folder within the folder-tree. Click Deauthorize.

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