Comporium Customer Support - Common Help and Tools (2024)

FAQs

How do I contact Comporium customer service? ›

You can reach our support team by phone at 888-403-2667. We are available 24 hours, 7 days a week, by phone and chat. To speak with someone in our Midlands, SC office, you may call 803-894-3121.

Rated with a customer service satisfaction of 99.6%, our knowledgeable team of experts is here to help 24/7. Contact an agent by clicking on the "Chat with an Expert" tab below or call 888.403. 2667.

With a service area of over 4,500 square miles and 150,000+ customers served, Comporium is large enough to offer cutting-edge technology but small enough to offer superior customer service. Day in and day out, our workforce of close to 1000 employees strives to make your life easier.

If you'd like to cancel your service, call Customer Service (888-403-2667) to get started. For your safety, service cancellations can only be requested by the primary account holder.

There are a few reasons why your bill may have increased: You recently upgraded your service(s). You signed up for a service promotion that has expired.

Digital Video, Internet, Phone, and Home Security Monitoring.

E. L. and Mary Barnes bought the company in 1912; their great-grandchildren still run the company today.

Unable to access equipment? Comporium offers three types of internet service to our subscribers. The three internet service types are Fiber, Cable Modem, and DSL.

Much like other streaming apps and services you're used to watching, Stream TV is downloaded and streamed over our Internet service to compatible connected devices like Smart TVs and/or streaming devices like Amazon Fire TV Stick, Apple TV, Android TV, computers, tablets & smartphones.

Cancellation fees are fees charged by service providers to clients who cancel their services or bookings.

What is the late fee for comporium? ›

Comporium shall have the right to increase all service and equipment fees in connection with this Agreement upon thirty (30) days' notice to Customer. If you fail to submit payment by the provided due date, you will be assessed a late fee equal to 1.5% per month on any outstanding balance on your account.

Contact the company: Contact the merchant's billing or customer service department by phone and state that you no longer want your bank account to be automatically charged.

Customer Support:

Please feel free to contact us via phone at +1 323-315-0396 or email us at [email protected]. Our customer support hours are Monday – Friday, 9:00 am – 5:00 pm, Pacific Time, and we strive to respond to all inquiries within 12 hours.

After Payment Is Made

Generally speaking, your service should be restored within 30-60 minutes of payment receipt.

Customers who prefer making payments with a live agent or need to make a payment arrangement can contact us at 888-403-2667. Payments made over the phone may be subject to an agent assistance fee of $5. Comporium offers several options for customers to make billing payments at their convenience.