Commissions (2024)

If you have an account that was created after 24/10/2023 you will be on the old style of account type:

Go to the page linked below. You have total control over how much you would like to earn. You can set a minimum and maximum commission in your pricing settings. The percentage you set, will be the in between your minimum and maximum, if applicable.

Be warned however that once you click "Save" your prices are locked for 7 days. The reason being is that some customers take their time to decide on a purchase. It's important for the site to maintain stable pricing for them. Please take care when making your decision on pricing.

Please note: Admin cannot edit pricing once you have saved it. Only you will be able to amend it seven days later.

There are a few different ways you can set up your commission.
1. Putting a cap on the max.
2. Putting a cap on the minimum
3. Letting the system figure it out (Most popular)
4. Setting 1 set cost

Using the following information for the examples below:
All prices are calculated off base cost. If lets say a canvas has a basecost + small admin fees of £20 and your commission was 50%. Then you would receive £10. Photo4me then adds a commission on top of this on the shop page. We would then need to take into account VAT to get the grand total.

* Admin fee’s cover the very basic costs associated with the sale.

How does the commission work? Who get’s what?

#1
If you had the following:
Min: £1 -- Max: £5 -- Comm: 50%

You have the max set at £5, then that is the most you will ever make off an order. The 50% would take into account everything in between £1 and £5.

But since you said you don't want to make more than a 5er, then it goes, ok. (£25 x P4M commission) x Vat = total cost.

But: If lets say a small print sells and the base cost is £5. Then using the parameters it takes into the account the 50% which is £2.50 and the calculation would be (£7.50 x P4M commission) x Vat = total cost.

#2
If you had a high minimum. and you had the following:
Min: £40 -- Max: £200 -- Comm: 50%

You have the max set at £40, then that is the most you will ever make off an order minimum. The 50% would take into account everything in between £40 and £200.

But since you said you don't want to make more than a £10, then it goes, ok. (£60 x P4M commission) x Vat = total cost.

But: If lets say a large acrylic sells and the base cost is £140. Then using the parameters it takes into the account the 50% which is £70 and the calculation would be (£210 x P4M commission) x Vat = total cost.

#3
If you get a broader spectrum and said,
Min: £5 -- Max: £200 -- Comm: 50%

Now since the £20 base is between the parameters set up, the system goes, OK, 50% of £20 is £10, so therefore you'll make £10 and the calculation would be: (£30 x P4M commission) x Vat = total cost.

#4
If you had a high minimum. and you had the following:
Min: £25 -- Max: £25 -- Comm: #%

You have the Min and Max set at £25, regardless of whatever sells, you will make £25. The % would become obsolete.

But: If lets say a small print sells and the base cost is £5. Then using the parameters it takes into the account, the calculation would be (£30 x P4M commission) x Vat = total cost.
This would make prints very expensive than the majority of other products at that size.

But: If lets say a large acrylic sells and the base cost is £140. Then using the parameters it takes into the account, the calculation would be (£165 x P4M commission) x Vat = total cost.
This would make luxury products more cost affordable than the majority of other products at that size, but you might feel like you should have earned more for the sale.

**Remember that the higher your commission and max, the higher the cost of the picture which could potentially deter a client from purchasing your canvas to someone else's.

When do I get paid?

Payments are paid out roughly 30 days after a client purchases the image. Payments are sent to your PayPal account once per week on either Monday/Tuesday if the payment date falls on a bank holiday the payment will be made the following day.

If however there is an issue with the order (damaged or lost in shipping for example) the commission payment is placed on hold until the order/case is rectified and customer satisfied with the outcome.

See below "It's been over 30! Where is my money!" for more information on payments on hold.

Where do my payments go/How do I get paid?

Please make sure your Paypal account email address is correct in your profile settings. We use Paypal as our money exchanger. You will receive an email from Paypal with instructions on how to deposit your funds in your account. To set your email go to: http://mem.photo4me.com/Account/Settings

Where do I check my sales and when will I be paid?

To see the status of payment and to get an idea when you will be paid, go to: http://mem.photo4me.com/Account/MySales

How do I set my commission?

Go to the page linked below. Play around with it, you have total control on how much you would like to earn. http://mem.photo4me.com/Account/MyPricing

It’s been over 30 days! Where is my money!

Check all your junk filters and make sure you have the right email entered correctly. A simple search should bring up something from PHOTO4ME LLP

However,
In rare cases we put payments on hold. This is due to shipping damage or in even rarer cases manufacturing defects. We want our product to arrive to 100% satisfaction of the client and ourselves. If this is case we offer a re-print or exchange. If the issue cannot be resolved we have no choice but to abide by our 30 day money back guarantee. So based upon this we will hold onto photographers commissions for up to 30 days after an order. Reasons for this being that it can take us two weeks to re-manufacture certain products.
If you haven’t received payment after 35+ days after your image was sold, contact [email protected] and we’ll see what’s going on. We’ll need date of sale, how much was due and how much the sale was for to be able to see what’s happening at our end.

In the unfortunate event of a client wanting a refund and we have exhausted all possibilities of a re-print/exchange we have no choice but to refund the client as they have a 30 day money back guarantee. If a refund does happen, we will email the photographer and explain them of the refund.

Christmas Period
Commissions are delayed over the Christmas Period. The reason for this is that most orders from mid-November leading up to Christmas are gifts.

The reason being that if there are problems or issues once the customer opens the box on Christmas morning, we need to have time to fix the issue once the office opens in the new year.

If we couldn't resolve the problem once we return from the break and the customer wants to switch the image or cancel and return the order for whatever reason, we would need to contact the photographer to get the royalties back which isn't much fun for you or us.

Therefore, it's best to hold onto everything until we return from the Christmas break and deal with all inquires and problems before paying commissions around this time of year.

We appreciate your understanding and patience when it comes to this.