The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Chicago, IL | 632 |
Houston, TX | 356 |
Washington, D.C., DC | 265 |
Philadelphia, PA | 256 |
Seattle, WA | 250 |
Atlanta, GA | 210 |
Denver, CO | 195 |
Salt Lake City, UT | 192 |
Sacramento, CA | 156 |
San Francisco, CA | 141 |
Detroit, MI | 139 |
Indianapolis, IN | 135 |
Orlando, FL | 133 |
Miami, FL | 133 |
Minneapolis, MN | 122 |
Brooklyn, NY | 110 |
Boston, MA | 108 |
Portland, OR | 106 |
Jacksonville, FL | 90 |
Oakland, CA | 88 |
Pittsburgh, PA | 85 |
Baltimore, MD | 71 |
New York City, NY | 67 |
Tampa, FL | 66 |
Reno, NV | 51 |
Nashville, TN | 50 |
Littleton, CO | 45 |
Fort Myers, FL | 41 |
Dallas, TX | 39 |
Phoenix, AZ | 38 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Vincent Vega (@andrik78) reported
@comcast Take off the cap or lose a lot of customers you are part of the problem
Z (@zestyne3) reported
So I’ve got a q @Xfinity @comcast since your argument is 95% of users dont use 1.2 tb do you pledge that as data usages increase across the board u will never charge the bottom 95% as it pertains to data usage, and that data allowance will increase along w the 95%? #justinbieber
Time For Change (@peebsnjay) reported
@Momostweeter @SBfut3 Comcast sucks. I was lucky to even stay online when I had them a couple years ago. Kiddo was virtual schooled back then & she kept losing her school cuz the internet wouldn't stay connected. Three modems & three tech visits & they still couldn't get it right. Had to dump them
plutosinner (@plutosinner) reported
@comcast @huge_mclarge Comcast, you are garbage
Cee (@Owlallowit) reported
Comcast has a monopoly on entire areas that can't choose to drop them & they're continuing to take advantage of lower income areas esp, even now through a global pandemic. The internet should be free. People need it for work, information, children need it for school. **** Comcast
DreamWorks Animation (@Dreamworks) reported
Attention all: The muckety-mucks at corporate have asked me, the Boss Baby, to "plus up" this Twitter account during office hours for the foreseeable future. Because, if Comcast knows one thing, it’s customer service -BB
Jon Croley (@LogicalismJon) reported
@comcast Wow this is actually a terrible deal thankfully @googlefiber is growing and there will be true competition.
Victor Mancha, Latino Mechanoid (@VicMRodriguez) reported
@isaiah_bb my local company is also dope like that. rarely do we have any problems but we get mountains of mail from Comcast trying to get us to buy in. **** that.
Lumkin Spice (@LumkinsPlays) reported
Hey, @comcast @Xfinity, you're nuts with this 1.2 TB data cap. I've been a loyal customer for about a decade now, and this is going to make me jump ship as soon as humanly possible.
Mike Winslow (@AgentWinslow) reported
@Xfinity Your automated system is HORRIBLE. Can someone please help me on this medium???
kaceytron (@kaceytron) reported
@comcast @pdibenedetto3 You guys don’t know **** about fairness. **** you.
oh crickets (@oh_crickets) reported
@comcast @huge_mclarge If that’s really true then doubling or tripling the cap wouldn’t be a problem. Caps are for if you need it and based on what you just said, you don’t.
amateur-masiah (@Amateur_masiah) reported
@comcast your internet sucks as is and you say you're the best You **** your customers any chance you getYou're limiting data when entire families are working and schooling from home on top of normal entertainment...What next suck a **** to be able to stream?
Mercy Main (@fishstixmccute) reported
@comcast Just w streaming and games in my house I get a notification saying I'm 80% don't w my data 3 weeks in. **** yall
Rita (@ritaepi) reported
Thank you to @Xfinity @comcast for making me spend $120 on pods. Yet, our internet issues persist. My kid can’t log onto school today because you guys suck.
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