CoinEx to reopen some withdrawals and deposits following $70M hack (2024)

FAQs

Why can't i withdraw from CoinEx? ›

Please check if there are any deposits need additional confirmations to meet CoinEx's requirements for arrival and withdrawal. Once the deposits have enough confirmations, the withdrawable amount can match your actual balance.

No maximum limit is specified. CoinEx requires crypto deposits to receive enough confirmations on its blockchain before the funds can be credited to your account.

CoinEx is a no KYC exchange that serves users globally including in Europe, North America, and Australasia. CoinEx offers a huge range of investments and products, with more than 600 cryptocurrencies available for spot trading, margin trading, and futures trading.

Contact Us

If you have any questions relating to our privacy policy and your rights and obligations arising from these policy terms, or if you intend to exercise your rights stated in this privacy policy, please contact [email protected].

Normally, the auditing will take 5-15 minutes and 15-30 minutes for large withdrawals due to slight blockchain delay. Your withdrawal can't be sent during wallet maintenance, but it will be sent automatically after the maintenance is completed. You may set a reminder on the withdrawal page.

Yes, CoinEx is a legitimate cryptocurrency exchange platform. It aims to provide a highly secure, stable, and efficient digital coin exchange for users worldwide.

For security, we never relax. Along with our strategic partners, we aim to build the most reliable and secure crypto trading environment and contribute to evolving Web3. CoinEx's security team utilizes advanced technology and principles to guarantee platform security and trustworthiness, fostering user confidence.

Can I withdraw fiat from CoinEx? ›

Navigate to the “Actions” menu, tap “Sell,” select the crypto you want to withdraw and the fiat currency you wish to receive, and enter the amount before confirming.

Stop-limit orders: You can preset the stop price, limit price, and amount. When the market price reaches the stop price, a limit order will be posted at the specified price and amount. Stop-market orders: You can preset the stop price and amount.

Support Team

Visit CoinEx official website (https://www.coinex.com), log in to your account, and select [Deposit] under [Assets] in the top-right corner. (1) Select Coin/Token and your desired network on the [Deposit] page to get your deposit address. (2) Submit a withdrawal on the sending platform.

Visit CoinEx official website (https://www.coinex.com), log in to your account, and click [Financial] in the drop-down menu of [Assets] in the upper right corner. 2. On the Financial page, locate your desired crypto and click [Transfer] on the right.

CoinEx has now supported more than 60 fiat currencies for buying mainstream cryptocurrencies such as BTC, ETH, USDT, etc.

If you recently made a deposit via ACH, your funds may be subject to a holding period of up to 7 days. During this time, you'll still be able to use your funds to trade as normal. However, during the hold period, you will not be able to withdraw the equivalent value of these funds in both fiat and crypto.

If you've recently purchased crypto via card, ACH or Open Banking, your crypto may be subject to a holding period. During a holding period, you cannot withdraw from your cash (GBP, EUR, or USD) account, send funds to your DeFi Wallet, or send to an external wallet.

ID Verification can give you a higher 24-hour withdrawal quota, but you can still use other CoinEx functions without ID verification.

Yes, CoinEx is a legitimate cryptocurrency exchange platform. It aims to provide a highly secure, stable, and efficient digital coin exchange for users worldwide.