Coinbase discontinues India operations; here's what customers must do (2024)

US based cryptocurrency exchange Coinbase plans to stop all services for users in India, the exchange has informed some customers through email. This development comes after the crypto exchange faced regulatory scrutiny by policy makers in India as well as the US.

Coinbase to discontinue services in India

As per the email sent by the crypto exchange, Coinbase would be discontinuing services in India after September 25. Customers have been advised to withdraw their funds from their accounts.

Business Today has reached out to Coinbase for comments on the same. The story will be updated as and when the company responds.

What can Indian customers do now?

The exchange's email advises customers to withdraw their funds from the exchange. This means customers can withdraw their funds and completely exit their crypto positions. If Coinbase users want to continue their crypto positions, they could link their account to other crypto exchanges and transfer their funds to exchanges which are still operational in India.

How did Coinbase reach this point?

Last year, Brain Armstrong, the exchange’s founder, visited India to officially launch the exchange’s services in India. The founder announced that Indian crypto users would be allowed to deposit funds via Unified Payment Interface (UPI).

This announcement received an immediate backlash from National Payments Corporation of India (NPCI).

UPI disabled across Indian crypto exchanges

NPCI put out a formal statement noting that it was not aware of the fact that Indian crypto exchanges were allowed to use UPI as a means for deposits by customers.

Their statement read, “With reference to some recent media reports around the purchase of Cryptocurrencies using UPI, National Payments Corporation of India would like to clarify that we are not aware of any crypto exchange using UPI.”

It is worth noting that UPI deposits were suspended across all exchanges, not just Coinbase after this development.

‘Informal pressure’ and ‘shadow ban’

Armstrong brought this up in his company's Q1 FY22 earnings call. He noted that his exchange faced “informal pressure” from the RBI and had to disable UPI deposits.

The crypto exchange founder said, “So a few days after launching, we ended up disabling UPI because of some informal pressure from the Reserve Bank of India, which is kind of the Treasury equivalent there.”

Armstrong also said that India is a unique market for crypto due to mixed response from regulators, policy makers, and other authorities.

“India is a unique market in the sense that the Supreme Court has ruled that they can't ban crypto, but there are elements in the government there, including at the Reserve Bank of India, who don't seem to be as positive on it. And so it's been called a 'shadow ban'. Basically, they're applying soft pressure behind the scenes to try to disable some of these payments, which might be going through UPI,” the crypto exchange founder noted.

Coinbase in India

Apart from its own exchange’s operations in India, Coinbase has presence in the country in other ways as well. The exchange has made significant investments in India crypto exchanges like CoinDCX and CoinSwitch Kuber.

Present state of crypto regulations in India

Indian regulators and policymakers have been trying to draw up regulations to protect retail crypto investors. Finance Minister Nirmala Sitharaman introduced a 30 per cent tax on crypto profits along with 1 per cent TDS on all transactions in February 2022, which became applicable from FY 2023.

Moreover, India has been pushing for uniform global regulations around crypto to prevent regulatory arbitrage. The G20 countries unveiled a Leaders’ Declaration over the weekend that said the nations endorse the Financial Stability Board’s (FSB’s) high-level recommendations for the regulation, supervision and oversight of crypto-assets activities and markets and of global stablecoin arrangements.

Coinbase discontinues India operations; here's what customers must do (2024)

FAQs

Coinbase discontinues India operations; here's what customers must do? ›

The exchange's email advises customers to withdraw their funds from the exchange. This means customers can withdraw their funds and completely exit their crypto positions.

Why is Coinbase shutting down in India? ›

A Coinbase spokesperson said that the decision likely came after a routine review, during which some accounts were found to be non-compliant with the company's updated standards.

Is Coinbase operating in India? ›

Currently, Coinbase does not allow transactions from India.

Why is my Coinbase account restricted India? ›

This may be due to suspected malicious activity, a problem during account recovery, or your request to restrict the account. You may be able to resolve the restriction by answering a few questions while signed in to your account.

Is Coinbase losing customers? ›

During the third quarter, the number of people transacting on Coinbase's platform per month fell below levels not seen since the first quarter of 2021. Coinbase's trading volume in the third quarter also fell more than 17% from the previous quarter and 52% from a year ago.

Why was Coinbase banned in India? ›

'Informal pressure' and 'shadow ban'

The crypto exchange founder said, “So a few days after launching, we ended up disabling UPI because of some informal pressure from the Reserve Bank of India, which is kind of the Treasury equivalent there.”

Why is Coinbase discontinuing my account? ›

Due to violations of our User Agreement, Coinbase may initiate closure of customer accounts for reasons, including, but not limited to, engaging in prohibited activity.

Is Coinbase Wallet safe in India? ›

Keep your assets secure

Coinbase Wallet is a self-custody web3 wallet, putting you in full control of the private keys to your assets on the blockchain. Nobody, including Coinbase, can access your tokens or NFTs without your recovery phrase.

Can I open a Coinbase account in India? ›

As of now, you cannot open a Coinbase Exchange account, as Coinbase is currently not providing exchange services in India. Hence, you can look at Indian exchanges such as Koinex and UnoCoin if you want to buy and / or sell Bitcoins in India.

Can you trade on Coinbase in India? ›

Coinbase does not currently allow users in India to buy or sell bitcoins or other cryptocurrencies on its exchange. However, Coinbase's wallet services and tech hub remain active in India, so Indian users can still use Coinbase's wallet services to store and manage their cryptocurrencies.

What happens if Coinbase shuts down? ›

Any cryptocurrencies you hold through an exchange or investment platform may not be protected in the event of bankruptcy. Those assets are first used to cover legal fees and creditor debts, delaying the timeframe within which the customer gets paid back (though payback isn't guaranteed).

What happens if Coinbase closes your account? ›

If your Coinbase account has been shut down due to violations of the user agreement, your remaining balance must be withdrawn from your account. When you sign in, you'll be prompted to withdraw all funds from your account. Coinbase can no longer provide you with currency conversion services.

Why can't I cash out Coinbase? ›

When you use a linked bank account (ACH) to buy crypto or add cash to your account balance, the funds are placed on hold and won't be immediately available to send or cash out. Think of this like depositing a check to your bank account and having to wait for it to clear before you can remove the funds.

Is Coinbase in trouble? ›

Coinbase, the largest U.S.-based crypto trading platform, is facing obstacles in the form of hostile regulators (including the SEC, which sued the company), data breaches, disgruntled customers, and technical glitches. Plus, it's facing new competition from fund companies and brokerages.

Should I keep my money in Coinbase? ›

Coinbase is generally considered a reputable and secure platform for storing cryptocurrency. They have implemented various security measures, such as two-factor authentication, encryption, and offline storage of customer funds, to protect user assets.

Should I not use Coinbase? ›

Just because it's the biggest U.S. exchange doesn't mean Coinbase is safe to use! Coinbase takes extensive security measures to keep customer accounts and cryptocurrency investments safe. Nonetheless, many customers have faced unauthorized account access.

Are they shutting down Coinbase? ›

In June 2022, Coinbase announced that it would be sunsetting Coinbase Pro to replace it with Coinbase Advanced Trade to provide its full suite of advanced crypto investment services on one single platform.

Why has Coinbase dropped so much? ›

The industrywide selloff reflected growing concerns about the health of the U.S. economy and tracked a broader decline in prices of bitcoin , ether and risky assets in general. The tech-heavy Nasdaq slid 5.8% for the week, its worst performance since January 2022.

Which crypto exchange app is banned in India? ›

The FIU banned cryptocurrency exchanges like Binance, Kraken, Kucoin, and others in India. The Director FIU IND wrote to the Secretary of Meity to block these exchanges as they were illegally operating without following the provisions of the PML Act in India.

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