Cash App Banking Review 2024 (2024)

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Cash App is a mobile payment app, not a bank. It is partnered with financial institutions, though. If you have a Cash App card, your Cash App account balance is FDIC-insured for up to $250,000 per depositor through Wells Fargo Bank.

Cash App is best known for letting users transfer money to each other, but the company also offers the Cash Card through its banking platform. It's a debit card you can use anywhere Visa is accepted. Cash App also allows you to deposit cash at retail locations, direct deposit your paycheck, and withdraw money at ATMs. But there are some notable differences from your standard debit card — it's easier to set up, there are fewer fees.

Cash App also has a savings account with a high interest rate; you can earn up to 4.50% APY if you meet certain requirements.

Cash App customer support is available by phone from 9 a.m. to 7 p.m. ET every day. You can also reach out to customer representatives through live chat on the app.

Cash App is rated 4.6 out of 5 stars in the Google Play store and 4.8 out of 5 stars in the Apple store.

Cash App Savings

Start saving

On Cash App's website

Insider’s Rating

4.25/5

Fees

no monthly service fee

Annual Percentage Yield (APY)

up to 4.50%

Minimum Opening Deposit

$1

Pros

  • High APY if you meet certain requirements each month
  • $1 minimum opening deposit
  • No minimum balance requirements
  • Set individual savings goals
  • No monthly fees

Cons

  • Need to meet certain requirements to earn the highest APY

Insider’s Take

The Cash App Banking Card has no fees or minimum balance requirements. You can also earn up to 4.50% on Cash App Savings if you meet certain requirements. Cash App is probably not the right choice if you want access to a full-service bank, though.

Cash App Savings review External link Arrow An arrow icon, indicating this redirects the user."

Product Details

  • To earn interest on savings, you must be at least 18 years old, have a Cash App Card, and use a personal Cash App account
  • Earn a base yield of 1.50% APY
  • Earn 4.50% APY if you receive direct deposits of at least $300 per month into Cash App
  • Interest compounded and paid monthly
  • With a Cash App Card, the savings balance is FDIC-insured through Wells Fargo Bank

What is Cash App Banking?

Cash App is a financial app with several features, including instant money transfers, a debit card and high-yield savings account, and investing tools. The primary banking services Cash App offers are its Cash App Card, a debit card that pulls money from your Cash App balance, and Cash App Savings, a savings account separate from your Cash App balance.

Cash App Savings lets you earn up to 4.50% APY if you meet certain requirements, and it lets you transfer money into your Cash App balance whenever you want for your Cash App Card to use.

Cash App Details

Direct Deposit and Instant Transfers

Cash App offers early direct deposit, so you'll be able to get your paycheck up to two days early. Having regular direct deposits of at least $300 per month will provide perks for both accounts, as well.

For your Cash App balance, you'll become eligible for free overdraft protection, allowing you to overdraw your account by up to $50. The best banks for overdrafts have similar overdraft protection but higher limits. You'll also get ATM fees reimbursed. For Cash App Savings, having a direct deposit of $300 each month will let you earn up to 4.50% APY, as long as you also have a Cash App Card.

Of course, what Cash App is most well-known for is its instant transfers. With Cash App, you can send money to other app users without fees. You can also transfer money to your bank account for free using ACH payments, but that takes a few days. Instantly transferring money from your Cash App balance to your bank account costs from 0.5% to 1.75% of the money you're transferring, with a minimum of $0.25.

No Monthly Fees on Basic Services

Cash App doesn't charge monthly fees to keep your card active or your account open. It also doesn't charge overdraft fees or require a minimum balance for either account, although Cash App Savings comes with a small $1 minimum opening deposit.

Ability to Buy, Sell, and Hold Stocks and Bitcoin

Cash App also doubles as an investment app. You can buy, sell, and hold stocks through its app, although it should be noted that playing the stock market is not covered by FDIC insurance, like the Cash App Card and Cash App Savings account are.

You can also purchase and send Bitcoin using Cash App. It will also let you automatically convert your part of your paycheck into Bitcoin.

Cash App Pros and Cons

Pros

  • No monthly fees or overdraft fees
  • In-app discount offers for purchases with certain retailers
  • Round up Cash App Card purchases to your savings or purchase bitcoin
  • Earn up to 4.50% APY on Cash App Savings

Cons

  • $2.50 charge for out-of-network ATM transactions unless you direct deposit $300 or more each month
  • $1 fee per transaction to deposit paper money at retail locations

Benefits of Cash App Banking

Ease of Sending and Receiving Money

You can make some instant money transfers with Cash App, for free. Transfers from one Cash App balance to another Cash App balance won't come with any additional fees, and the app makes these transfers easy to do, no matter where you are.

Cash App also lets you move money from your Cash App Savings to your Cash App balance instantly, as many times as you want. That means you can get Cash App Savings' up to 4.50% APY while still being able to use that money for purchases.

Integrated Investment Platform

Cash App Investing offers moreoptions than you would generally find on mobile banking apps. You can invest small amounts in stocks with Cash App through a brokerage account, along with ETFs. This brokerage account holds the stocks and ETFs you buy, and the money you get from selling these stocks and ETFs goes directly into your cash app balance, which you can spend with your Cash App Card.

You can also use Cash App to make Bitcoin transactions, and you can choose to have parts of your direct deposit be automatically converted to Bitcoin.

Customizable Debit Card

The Cash App Card is a prepaid debit card that comes with many customizable benefits. The card is visually customizable; you can design your own Cash App Card, picking its color and material and drawing your own designs on it.

One of the biggest benefits of Cash App's customizable debit card are in the discounts you can earn, called "offers." At any time, you can go into the Discover tab of Cash App and choose a new discount, called an "offer," to apply to your card. When you use your card at the offer's listed location, you'll get the discount automatically. If this sound interesting to you, you might also be interested in getting a cash-back debit card.

Cash App Potential Drawbacks

Limitations on Customer Service Channels

Cash App doesn't offer 24/7 customer service the way that many banks do, and it doesn't have as many ways to contact customer support as banks either. While Cash App has a chat service on the app and has a phone line you can call, it doesn't have a customer support email you can reach out to. And you won't be able to go in-person to talk to someone, either, since Cash App is an app and not a brick-and-mortar bank.

Fees for Instant Transfers and Certain ATM Withdrawals

Cash App charges fees for out-of-network ATM withdrawals if you don't have a $300 direct deposit set up for your account. It also has a percentage-based charge for instant transfers from your Cash App balance to your bank. Finally, Cash App charges you a flat fee for cash deposits with participating retailers. If you know you're going to use ATMs frequently, there are banks that avoid ATM fees you might be more interested in.

How Cash App Stands Out

Cash App lets you easily use the funds in your Cash App balance and Cash App Savings to invest in stocks and bitcoin. You can use Cash App's Round Up feature to round up any Cash App Card purchases to the nearest dollar, investing the extra money into your choice of stock, ETF, or Bitcoin.

You can also participate in both digital banking and Bitcoin transactions on Cash App. It lets you convert a portion of any direct deposit into Bitcoin automatically, if you're hoping to build up your Bitcoin supply.

Cash App Fees and Charges

While most of Cash App's banking services are free, there are some things that Cash App charges fees for. It charges $2.50 for out-of-network ATM use, in addition to the fees the ATM itself might charge. If you direct deposit $300 into your Cash App, you can get those fees waived.

In addition, Cash App charges a percentage of the money you're transferring for instant balance transfers to your bank account. And it charges you $1 every time you go to an affiliated store to deposit cash into your account.

Cash App User Experience and Accessibility

Since Cash App is an app, it has many of the same strengths and drawbacks that the best online banks have. On the plus side, you can access Cash App anytime you want from your phone, so Cash App is equally accessible from your home as when you're travelling. Unfortunately, this also means that Cash App has no in-person branches, so if you like banking in-person, you're out of luck.

Since Cash App doesn't have any physical locations, you'll notice that Cash App is generally less expensive if you're comparing Cash App fees to traditional banks' fees.

Is Cash App Banking Right for You?

The Cash App Cash Card is a strong debit card with no minimum deposit or monthly fees, making it more accessible than some more traditional checking accounts. Creating an account takes a few seconds, and once you sign up for a card, you can get instant access via Google Pay or Apple Pay.

The Cash Card also offers in-app integrations like Round Ups and instant discounts. With a few clicks, you can enable Round Ups, which automatically rounds up your purchases to the nearest dollar. You can put the extra money in your Cash App savings account or purchase Bitcoin.

Cardholders can also utilize offers for instant discounts at checkout. Cash App provides offers for various retailers, including coffee shops, retailers, and restaurants. Once you activate the offer within the app, you can use it when you pay.

Cash App Savings

Cash App Savings may be a good option if you're eligible to earn the highest rate. To earn interest on savings, you must be at least 18 years old, have a Cash App personal account, and have a Cash App Card.

The savings account offers a base yield of 1.50% APY if you have a Cash App Card. You'll need to set up monthly direct deposits of $300 or more into Cash App to earn 4.50% APY.

Cash App Savings also helps you contribute money to savings goals. To create a savings goal, you'll set a goal amount and add an emoji that represents your goal.

Cash App Banking Alternatives

Cash App Banking vs. Chime Banking

Like Cash App, Chime aims to remove barriers that prevent customers from opening accounts. You don't need to undergo a credit check or banking history review. You also won't pay fees or have minimum account balance requirements, which is similar to the Cash Card.

Cash App and Chime also both have savings accounts. You're choice between Cash App and Chime could hinge on which savings account is a better fit. Cash App Savings offers 1.50% APY once you have a Cash App Card. You can increase interest to 4.50% APY if you set up monthly direct deposits of $300 or more into Cash App. Meanwhile, Chime Savings pays 2.00% APY. There aren't monthly requirements to earn the savings rate.

Chime Banking Review

Cash App Banking vs. Capital One 360 Banking

Capital One is an online bank with various account options, including the 360 Checking Account and 360 Performance Savings Account.

Capital One 360 Checking offers the typical features associated with top banks — no fees, no minimum deposit, overdraft protection, and a user-friendly app. You have to pay a $2 fee for using an out-of-network ATM, which is nearly the same as Cash App's fee. Capital One offers a discount program with the Capital One Shopping browser. However, the in-app Cash Card discounts provide a more seamless customer experience.

For savings accounts, the best option for you may ultimately depend on whether you qualify for the highest APY on Cash App Savings. Cash App Savings pays 4.50% APY if you receive monthly direct deposits of $300 or more per month into Cash App. (Otherwise, you'll earn a base yield of 1.50% APY.) Capital One 360 Performance Savings pays 4.25% APY, and you won't need to meet any requirements to earn interest.

Capital One 360 Bank Review

Why You Should Trust Us: How We Reviewed Cash App Banking

We used Personal Finance Insider's bank account rating methodology to review the Cash Card and Cash App Savings.

To create a rating for the Cash Card, we looked at customer service, the mobile app, ethics, and fees. Each category received a rating between 0 and 5, and our ratings factor in how the Cash Card compares to similar accounts. We then averaged those numbers to create a final score.

For the savings account, we looked at customer service, the mobile app, ethics, the interest rate, and fees. We also used a 0 to 5 rating scale for each category and averaged the numbers to determine the final score.

Cash App Banking FAQs

How does Cash App Banking compare to traditional banks?

Cash App is a financial app, so it doesn't offer as many services as traditional banks, nor does it have physical branches. However, it also offers fewer fees and more investment services than you'll usually find at brick-and-mortar banks.

Can I use Cash App for direct deposit?

Yes, Cash App lets you receive direct deposits.

Are there any fees I should be aware of with Cash App Banking?

Cash App charges fees for instant transfers to your bank account and using ATMs outside of Cash App's ATM network.

What investment options does Cash App offer?

Cash app customers can buy, sell, and hold stocks through Cash App Investing, as well as perform transactions with Bitcoin.

Is Cash App safe for banking and investment?

Your Cash App account balance is FDIC-insured through Wells Fargo for up to $250,000 per depositor. Cash App also uses data encryption and fraud detection to protect your financial information.

Taylor Milam-Samuel

Freelance Writer

Taylor Milam is a California-based personal finance writer and educator who recently paid off $14,000 of student loans in less than a year. She's passionate about helping people take control of their finances and create a life they love. When she's not researching financial terms and conditions, she can be found reading on the beach or hiking with her dog.

Kit Pulliam

Banking reporter

Kit Pulliam (they/them) is a banking expert who specializes in certificates of deposit, savings accounts, and checking accounts. They’ve been reporting, editing, and fact-checking personal finance stories for more than four years.ExperienceIn college, Kit worked as an undergraduate research assistant in a psychology lab. While there, they found that they were passionate about writing and helping others write about topics that matter.Before Business Insider, Kit was an editorial specialist for Tax Analysts, diving into the tax code to help readers get the best information about a confusing but necessary subject.They find banking similar to taxes in that way: There are some things everyone needs to know because just about everyone needs to work with a bank — and you don’t want to end up with an account that doesn’t serve your needs.As interest rates change, they enjoy the fast pace of reviewing rates for products like CDs and high-yield savings, which can change daily and have a direct impact on readers’ money.Their work has been featured in Business Insider and MSN. They were part of the My Financial Lifeseries with Business Insider.ExpertiseTheir expertise includes:

  • Certificates of deposit
  • Savings accounts
  • Checking accounts
  • CD rates
  • Bank reviews

EducationKit is an alumnus of Vanderbilt University, where they studied English and psychology and received the Jum C. Nunnally Honors Research Award for their senior thesis.Outside personal finance, Kit enjoys reading, film, video games, and cross stitching. They are based in the DC area.

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FAQs

Cash App Banking Review 2024? ›

While most of Cash App's banking services are free, there are some things that Cash App charges fees for. It charges $2.50 for out-of-network ATM use, in addition to the fees the ATM itself might charge. If you direct deposit $300 into your Cash App, you can get those fees waived.

Is Cash App a reliable bank? ›

Banking services and FDIC Insurance provided by Cash App's bank partner(s). With a Cash App Card, your funds are FDIC-insured through our partner banks, Wells Fargo Bank, N.A. and Sutton Bank, Members FDIC, for up to $250,000 per person. Prepaid debit cards issued by Sutton Bank, Member FDIC. Learn more.

Why are Cash App accounts closing? ›

Cash App closing accounts can be due to several factors: A violation of Cash App's terms of service is one of the main reasons why accounts are closed. This includes fraudulent transactions +1(909) 340-9227 , money laundering, or using the app for illegal ends.

Why is Cash App under investigation? ›

Areas under investigation include whether the company failed to gather sufficient information on customers to assess risks, if Square processed transactions involving countries subject to economic sanctions and if Block handled cryptocurrency transactions for terrorist groups. Shares in the company were last down 8.8%.

What are the downsides of Cash App? ›

One of the biggest disadvantages of Cash App is that you are limited to sending and receiving up to $1,000 during the first 30 days on the app. After that, you can have your limit raised. However, if you are looking to perform major transactions early on, you may have to use another app.

Is it safe to keep money in Cash App? ›

Cash App uses cutting-edge encryption and fraud detection technology to make sure your data and money is secure. Any information you submit is encrypted and sent to our servers securely, regardless of whether you're using a public or private Wi-Fi connection or data service (3G, 4G, or EDGE).

Should I use Cash App instead of a bank? ›

Deposits Not Insured

All deposits held at U.S. banks are insured by the Federal Deposit Insurance Corporation (FDIC) up to $250,000. By contrast, the balance of your Cash App account is not covered by the FDIC unless you also have a Cash App debit card, which is backed by the company's own partner banks.

Why is Cash App declining? ›

Cash App Card Transaction Security

If Cash App notices potentially unauthorized activity on your account, we may decline Cash App Card transactions for your protection. Depending on the transaction, we may send you a notification asking you to confirm whether you recognize the declined transaction within your app.

Why is Cash App canceling? ›

Cash App monitors your account for anything that looks out of the ordinary. If a potentially fraudulent payment occurs, we cancel it to prevent you from being charged. When this happens, your funds will instantly be returned to your Cash App balance or linked bank account.

Why is Cash App freezing accounts? ›

We lock accounts because we prioritize your safety and want to be proactive in preventing fraudulent activity.

How much is Cash App settlement in 2024? ›

How much money could I receive in the Cash App settlement? You could claim up to $2,500 per person for out-of-pocket losses and $25 per hour for reimbursem*nt of lost time up to 3 hours if you're eligible to take part in the $15 million proposed settlement.

What bank owns Cash App? ›

Who is the owner of Cash App? Cash App is fully owned by Block, which launched the payment app, originally Square Cash, as its own competitor to peer-to-peer payment apps like Venmo and PayPal. It became known as Cash App soon after that. Cash App was once a secondary business for Block, just behind Square.

Is there a class action lawsuit against Cash App? ›

Cash App and Block, its parent company, were the target of a class action lawsuit after two security breaches in 2021 and 2023.

What is the bad news about Cash App? ›

The class-action pointed to a 2021 incident the company disclosed in 2022, in which a former employee downloaded reports of some U.S. users without permission. It also noted another breach, disclosed in 2023, where an unauthorized user accessed some Cash App accounts using phone numbers that were linked to them.

Why people don t use Cash App? ›

About six-in-ten non-users say a major reason for not using these payment apps or sites is because they don't need them (59%) or because they don't trust them with their money (58%). A much smaller share of this group (16%) cite lack of knowing how to use them as a major reason.

Is Zelle safer than Cash App? ›

Cash App and Zelle security and privacy standards are relatively similar in that both platforms employ encryption, strict access control, and two-factor authentication (2FA). Both platforms allow customers to make payments using an email address, which protects your account details and personal information.

Is Cash App a valid bank account? ›

Cash App is a financial services platform, not a bank. Banking services are provided by Cash App's bank partner(s). Prepaid debit cards issued by Sutton Bank, Member FDIC. Brokerage services by Cash App Investing LLC, member FINRA/SIPC, subsidiary of Block, Inc.

Will Cash App refund money if scammed? ›

Absolutly No, Cash App does not guarantee refunds for scams (+1-855-740-6610).

Is it safe to use Cash App for direct deposit? ›

Is Cash App safe for direct deposit? Cash App is safe to use, although you'll need to keep your account details safe and secure, as with any account product⁵.

Is Cash App or Zelle safer? ›

Cash App and Zelle security and privacy standards are relatively similar in that both platforms employ encryption, strict access control, and two-factor authentication (2FA). Both platforms allow customers to make payments using an email address, which protects your account details and personal information.

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