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To cancel your MicrosoftCopilot Pro subscription, please follow the instructions below:
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Go to theServices & subscriptionspage of the Microsoft account used to purchase your subscription. It's important to use thataccount.
Sign inNote:If you purchased Microsoft Copilot Pro from Google Play or the Apple app store, contact their customer support for cancellation or refund.
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Find yourCopilot Pro subscriptionand select Manage.
Notes:
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If you cancel within a certain time (see the table below), you will receive a refund. If you cancel after the refund window, you will need to turn off recurring billing.
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If you seeTurn on recurring billing instead of a link thatsaysManage,this meansyour subscription is already set to expire on the date shownand you won't be automatically charged after this date. There's nothing further to do at this time and you can continue to use the product until the subscription expires.
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On the next page, select Cancel.
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Followthe instructions on the page to proceed with cancellation. To view our complete cancellation policy, see Microsoft Store Terms of Sale.
MicrosoftCopilot Prorefund window
| Country/region | Refund window | |
|---|---|---|
| Canada | Korea | To receive a prorated refund, cancel at any time. |
| All other countries | To receive a prorated refund,cancel within 14 days ofinitial purchase. |
Learn more
Cancel a Microsoft subscription
Cancel a Microsoft 365 subscription
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