Can I surcharge PayPal payments? (2024)

To ensure that merchants are given a reasonable opportunity to recover the costs of accepting payments online, we’ve aligned with the Reserve Bank of Australia’s (RBA) new card scheme surcharging standard.

If you choose to, you can surcharge up to the amount you pay PayPal to receive a transaction as a percentage of your total price.However, we don’t recommend you do surcharge your customers. Adding a surcharge can significantly increase your abandonment rates and, in turn, your ability to grow your online business.

Any surcharge you apply may only be expressed as a percentage of the sale total, not a fixed dollar amount.

Calculating your maximum surcharge

To calculate your maximum surcharge, go to your Activity page and click Download. Enter the date range for the most recent 12 month period and choose a file type, then click Create Report. (If you have a premier account, go to your Activity page then click Statements > Activity export > Download History.) Divide the total of the “Fee” column by the total of the “Gross” column to calculate your maximum surcharge percentage.

If you don’t yet have 12 months of sales history with us, you can estimate what your sales will be (and from that, your anticipated fees) over a 12 month period to determine your maximum surcharge percentage.

Can I surcharge PayPal payments? (2024)

FAQs

Can I surcharge PayPal payments? ›

If you choose to, you can surcharge up to the average fee you're charged per transaction by PayPal over a 12 month period.

Can I charge PayPal fees to a customer? ›

Just keep in mind that it is against PayPal's user agreement (and also illegal in some states) to charge your clients and customers for transaction and processing fees, so this must be worked into your rates from the start.

Does PayPal have a surcharge? ›

It's free to use PayPal to pay for a purchase or any other type of commercial transaction unless it involves a currency conversion.

How do I add a handling fee in PayPal? ›

Add Shipping Charges in PayPal Based on the Buyer's Location
  1. login to your Paypal account.
  2. hover over your name (upper right)
  3. click Account Settings.
  4. under Products and Services, click on Shipping.
  5. for Shipping Calculations, click Update.

How much is the PayPal fee for $100? ›

PayPal Fee Calculation Formula and Example
Transaction AmountDomestic FeeInternational Fee (Example: UK)
$10$0.30$0.44 + £0.39
$50$1.50$2.24 + £0.39
$100$2.99$4.49 + £0.39

Can seller charge PayPal fees to buyer? ›

The seller is responsible for all fees for a transaction (not only PayPal but also Square, credit cards, etc.) unless there is an up-front agreement. Once you agreed to accept a PayPal payment, you owned it.

Does PayPal charge a fee person to person? ›

It's free to send money domestically using your PayPal balance or bank account. Money sent from a credit or debit card will incur a 2.9% transaction fee plus a $0.30 flat fee. International fees apply for money sent abroad. Learn more about our fees here.

Can you add surcharge to PayPal? ›

Previously, our User Agreement didn't allow you to impose a surcharge or any other fee for accepting PayPal. Now, you can add a surcharge to PayPal payments. If you choose to, you can surcharge up to the average fee you're charged per transaction by PayPal over a 12 month period.

Why is PayPal charging me a fee to receive money? ›

While it's free to open a PayPal account, the platform needs to charge those fees to operate a sustainable business. In essence, the company provides a secure platform that you can use to manage your money easily in exchange for transaction fees that ensures its operation.

Why is PayPal charging me for friends and family? ›

Personal payments aren't covered by PayPal Purchase Protection. You can make a personal payment to anyone in the US for free if you use your bank account or PayPal Balance. If you use a debit or credit card, there will be a small charge for your payment. Go to our Fees page for more information.

How do I charge a client on PayPal? ›

From the PayPal app.
  1. Tap Request.
  2. Tap Send an invoice to get paid.
  3. Fill in the details: who you are billing, what they are paying for, and add any notes or attachments.
  4. Review your invoice and tap Send.

How do I avoid PayPal transaction fees? ›

The PayPal transaction fee is waived if you send money from your online PayPal account, a linked bank account, or from the PayPal Cash app. But you'll be hit with a 2.9% fee and a 30-cent fixed transaction fee if you make a payment with your PayPal credit, debit, or credit card.

Can I charge a handling fee? ›

A handling fee is an order expense designed to cover fulfillment costs that is charged to a customer in addition to an order's subtotal and shipping fees. You can calculate a handling fee by taking your warehouse team's average preparation time (in hours) and multiplying it by an employee's hourly rate.

Did PayPal start charging fees? ›

PayPal is free for online and in-store consumer transactions without currency conversion. For commercial transactions for merchants, PayPal charges fees that are a percentage of the amount (ranging from 1.90% to 3.49%) plus a fixed fee per transaction.

Why are PayPal fees so high? ›

Most of the fees charged by PayPal are for merchants using its platform. In these cases, PayPal is offering its services as a payment gateway to merchants, to help customers enjoy a smooth checkout experience. Other fees charged by PayPal exist to cover operating expenses and generate profit.

How much is the PayPal fee for $3000? ›

If the amount you're sending is up to $3000, you will be charged with 4.4% of the amount plus a fixed fee. The percentage level decreases as the transaction amount goes above $3000.

Are PayPal fees an allowable expense? ›

Yes you can deduct these as expenses.

Can buyers pay goods and services fees? ›

Using PayPal goods and services as a seller costs a percentage of the transaction amount plus a fixed fee based on the amount received. On the other hand, PayPal does not charge any fee for the buyers.

How do I avoid PayPal fees when invoicing? ›

6 Effective Ways to Avoid Fees on PayPal
  1. Use PayPal Friends and Family. ...
  2. Build Fees into the Price. ...
  3. Use Another Payment Processor. ...
  4. Use a PayPal Business Account. ...
  5. Negotiate Lower Prices. ...
  6. Use Moon Invoice.
Apr 21, 2023

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