Buy crypto using MoonPay (2024)

FAQs

Is MoonPay a good way to buy crypto? ›

If you want a simple way to trade crypto, MoonPay is about as easy as it gets. You pay steep fees for the convenience. However, it's globally-friendly and has the major cryptos and altcoins most investors want. Exchanges like Coinbase and Gemini are better for regular trades because you save on fees.

How long does receiving cryptocurrency after making a card payment take? Usually, card payments are fast and processed once all necessary checks are done. Due to verifications, initial transactions could take a few minutes to a few hours. Most follow-up transactions go through in around 20 minutes.

Several common reasons for transaction delays or issues include: Make a transaction with an insufficient balance in your wallet, as all MoonPay transactions require a network fee. Conducting two transactions with the same coins, resulting in one being confirmed and the other remaining unconfirmed.

Is it safe to use MoonPay to buy and sell crypto? Keeping our customers safe is a top priority at MoonPay. We use strong security measures for your personal details and transactions and have satisfied over 30,000 TrustPilot customers and 250+ cryptocurrency services who trust our services.

Yes, MoonPay is trustworthy, employing AES-256 encryption and TLS, alongside a bug bounty program, to maintain a high standard of security for its users' funds.

Identity verification requirements

government-issued identification documents to verify your identity: International passport (not available for US customers) State-issued U.S. identity card (both sides and for US customers only) Social Security Number (SSN) card (US customers only)

Most verifications are processed automatically, but if you've submitted a document or image that doesn't meet the requirements, it may need to be reviewed manually — and this could cause delays. Most verifications are processed between a few minutes to few hours.

The maximum order amount depends on which cryptocurrency you buy and the currency you use to purchase. USDC on Arbitrum and Optimism has a maximum order amount of $10,000.00 USD. Other fiat currencies have maximum order amounts as listed below: $12,000.00 USD.

MoonPay USA LLC is licensed by the Nevada Department of Business and Industry as a money transmitter.

In December 2022, MoonPay and Yuga Labs were sued in a class-action lawsuit alleging that Yuga Labs, Bored Apes, and MoonPay had "artificially inflated the price of [Yuga Labs'] digital offerings by using celebrity insiders, who promoted the NFTs without disclosing their financial relationships to the firm." MoonPay ...

How long does it take for MoonPay to verify identity? ›

How long does verification take? It usually takes MoonPay between two and thirty minutes to verify your identity after which you will be able to immediately make a transaction using your debit, credit, or other payment method.

Payment & Customer Data

All data sent to or from MoonPay's infrastructure is encrypted in transit using Transport Layer Security (TLS) version 1.2 or later. All MoonPay data is encrypted at rest using AES-256 block-level storage encryption and stored in ISO27001 and PCI DSS compliant data centers.

If you want a speedy way to buy crypto, MoonPay is an excellent choice. However, if you want more coin support and lower trading fees, exchanges like Binance and Coinbase are better options.

The best alternatives to MoonPay are CoinFalcon, Flooz, and Cryptoradar. If these 3 options don't work for you, we've listed over 30 alternatives below.

All data sent to or from MoonPay's infrastructure is encrypted in transit using Transport Layer Security (TLS) version 1.2 or later. All MoonPay data is encrypted at rest using AES-256 block-level storage encryption and stored in ISO27001 and PCI DSS compliant data centers.

MoonPay's vision is to unlock ownership for everyone and empower people to have full control of their money and digital assets. MoonPay customers can buy crypto and store it in any wallet, and later cashout directly to their bank account.