Sachin's 10 days trip to Sydney
We did not like the arrangements at all. They could have been much better planned and executed if they would have thought about their customers even a bit. After hundreds of calls, messages and emails from my husband, the final vouchers were handed to us 8 hours before our flight.. we did not even h
ave time to take a careful look at them.. The sightseeing tours were not selected thoughtfully. Most of the sightseeings were at max 1.5 hours long and repititive like the Skydeck in Melbourne, Skypoint in Gold coast, Harbour cruise in Sydney, etc.. and then the entire day was left free, which is good for some days but not all days which was the case with us. Better sightseeing tours should have been planned. We had to book several additional sightseeing tours on Viator.com so as to be able to experience Australia.. If we would have followed only the itinerary prepared by the agent, we wouldn't even have seen a Kangaroo or Koala Bear even after spending so much money and staying for 10 days in Australia.. It was evident that the cheapest of sightseeing tours available were booked for us, for example, the cruise in Sydney was an hour long and consisted of us just sitting on a ferry and seeing the harbour without anyone telling us what we are seeing.. It was a complete waste of time, we got much more information while riding on Ferries for our visit to the zoo that we booked separately.. No pickups from our Hotels were arranged even when complimentary pickups were available with the tours booked.. No directions were provided to us regarding where to reach and how.. No information on local transport available and how to travel was provided.. We know how Google Maps work and therefore got to the specified locations, however, any aged or not so tech savvy travellers would have missed their tours repeatedly.. It was a total chaos. On top of all that, this was my husband's birthday trip and he had told this to the agent several times, but they were not even courteous enough to book us a cake.. The agent wished a very Happy Birthday to my husband on Whatsapp though.. The rooms booked for us in Sydney didn't have complimentary breakfast and were so small that there was hardly any space to stand apart from the queen bed that was provided to the 2 of us.. The upgrades were available starting at just Rs. 1500 per night but they booked us the cheapest option so that they could pocket as much money as possible.. We felt cheated time and again during the entire trip. We will never travel with HubHolidays again and would suggest others too not to make that mistake..
