Being a considerate guest - Airbnb Help Center (2024)

How-to

Guest

Airbnb lets you experience a place like a local—it's important to be a good neighbor, no matter how far you are from home.

Before you book

  • Introduce yourself. Share your bio in your profile and verify your identity. Hosts like to know who you are and might be more likely to accept your request.
  • Make sure it’s a match. Examine the photos, reviews, and house rules to ensure the space and hosting style suit your needs.
  • Say hello. Feel free to contact the Hostwith any questions.
  • Still curious? Learn more about what's expected of guests.

Before your trip

  • Talk to your Host. Communicate your expectations and special needs clearly.
  • Give them a heads up. Let them know if you’re likely to be late for check-in.

On your trip

  • Keep your word. Honor your commitments—including arrival time—and house rules.
  • Be polite. Enjoy the place as if you were staying with friends, and be respectful of the neighbors.
  • Live local. Explore the neighborhood and support local businesses—ask your Host about their favorite spots
  • Be cool. Get your Host’s permission before inviting guests over.
  • Reach out. When in doubt, message your Host with questions and concerns.

After your trip

  • Leave a review. Always leave an honest review for your Host. They’ll be invited to do the same for you.
  • Be constructive. Let them know what you liked, what needs work, and don't hesitate to sing their praises if you want to!

Related articles

Being a considerate guest - Airbnb Help Center (2024)

FAQs

How to be a good Airbnb guest? ›

On your trip
  1. Keep your word. Honor your commitments—including arrival time—and house rules.
  2. Be polite. Enjoy the place as if you were staying with friends, and be respectful of the neighbors.
  3. Live local. Explore the neighborhood and support local businesses—ask your Host about their favorite spots.
  4. Be cool. ...
  5. Reach out.

Can Airbnb hosts say no to emotional support animals? ›

Airbnb has clarified its policies regarding assistance animals in a Frequently Asked Questions (FAQ) webpage. Among other reminders, the FAQ confirms that hosts are generally required to accept assistance animals unless the animal poses a threat to health or safety, even if their listing or house rules state “no pets.”

What is the 90 day rule on Airbnb? ›

Airbnb doesn't allow properties to be rented out for more than 90 nights per year. If your limit for bookings is reached, Airbnb will automatically close your property until the end of the calendar year. In addition to 90 consecutive days, the 90-day limit also applies to 90 days spread throughout the year.

How can I contact Airbnb support? ›

What do Airbnb guests want most? ›

Essential Airbnb amenities to include
  • Hot water. Although not a requirement for Airbnb's essential checklist, hot water is very much an expected amenity by guests and is used for bathing, showering, heating and washing up.
  • Toilet paper. ...
  • Towels. ...
  • Pillows. ...
  • Bed linen. ...
  • Toiletries. ...
  • Clothes hangers. ...
  • Cleaning supplies.
May 4, 2023

What makes Airbnb guests happy? ›

Snacks are a great way to make your guests feel welcome at home. You can offer light snacks like crackers, chips, or nuts in the kitchen and add a few bottles of water in the refrigerator. If you have kids or expect children to be visiting, consider adding a few kid-friendly snacks as well.

What is the longest someone can stay on Airbnb? ›

Airbnb will accept a 90 day booking but it falls under their long term cancellation policy. The renter would be charged the first month rent and then Airbnb would take the payments out monthly.

Is there a 25+ rule for Airbnb? ›

In the United States as well as a few other countries like Canada, the United Kingdom, Spain, and France, guests need to be at least 25 years old and have a minimum of three positive reviews (and zero negative reviews) to book an entire home in their hometown or local area.

How to bypass the Airbnb 90 day limit? ›

  1. Obtain planning permission for short-term lets to extend beyond the 90-day limit on Airbnb.
  2. Some landlords may choose to exceed the 90-day limit on Airbnb, risking fines for breaking the rules.
  3. Consider partnering with a short-let management company like UpperKey for expert assistance.
May 10, 2024

Will Airbnb refund for a dirty room? ›

Your Host may be able to quickly fix the issue, or they may be willing to give you a partial refund to make up for the inconvenience. If your Host can't resolve the cleanliness issue, let Airbnb know within 72 hours of discovering the issue.

Does Airbnb protect guests? ›

Every booking comes with AirCover for guests. If there's a serious issue with your Airbnb that your Host can't resolve, we'll help you find a similar place, depending on availability at comparable pricing. If a similar place isn't available or you'd prefer not to rebook, we'll give you a full or partial refund.

How do I impress a guest on Airbnb? ›

It's not necessarily about having a super luxurious space or the most high-end amenities. Instead, consider small gestures that can have a big impact, like offering your favorite local coffee or a handwritten welcome note.

How do I make my Airbnb guest feel special? ›

From fluffing the pillows to adding amenities, it's all about the details. Bring in a little wow factor by leveling up your amenities. Interior designers and Superhosts reveal how they create memorable stays. Follow a cleaning checklist, use checkout tools, and update your amenities.

What attracts Airbnb guests? ›

Another way to attract respectful guests to your Airbnb is by offering additional amenities or services to enhance their experience. This can include things like providing extra towels and linens, offering a welcome basket with snacks and drinks, or providing access to a shared pool or other shared spaces.

How do I make Airbnb attractive? ›

Use high-quality photos that showcase your property's unique features and write a compelling description that highlights its best attributes. Other helpful ways of making your Airbnb stand out are: Offering desirable amenities like Wi-Fi, air conditioning, and well-equipped kitchens can attract more guests.

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