Bank of America ATM Customer Service & Contact Numbers (2024)

FAQs

Bank of America ATM Customer Service & Contact Numbers? ›

Call 844.401. 8500 (option 2) Mon-Fri 8 a.m.-11 p.m. or Sat-Sun 8 a.m.-8 p.m. (all times ET).

How do I submit a claim for an incorrect ATM deposit or withdrawal? If your card was issued by Bank of America and you received the incorrect amount of cash or your deposit amount and/or receipt information is inaccurate, call 844-401-8500 and select option 2.

Customers. For assistance with Bank of America products and services, call toll free on 800.432.1000, or visit the Bank of America website at www.bankofamerica.com.

(800) 432-1000

Bank of America / Customer service

To see if chat is available for a specific product or service, log in to Online Banking and select the Help & Support tab, then select Contact us. Choose a topic from the dropdown menu and select the Go button to go to the page about that product or service. If chat is available, you'll see a Chat now link.

Your first step should be to call the bank's 24-hour customer service helpline. After making a note of your issue and recording your transaction reference number, the executive will register your complaint and will issue you a complaint tracking number. The matter is then investigated.

Call Your Card Issuer or Bank Immediately

In both cases, explain what happened, and request an investigation. Your card issuer will research the issue with the ATM operator.

To do so, please contact us through the chat feature in the Mobile App, email us at [email protected], or call us at 1-888-851-1172.

You can contact Bank of America directly by calling 1 (800) 432-1000 or the number on the back of your card. You can also schedule an appointment or log in online, access the Help & Support menu, and select Contact us.

I missed two back-to-back calls from (caller ID) 'Bank of America (800) 933-6262.

What if ATM took my money but did not deposit? ›

If an ATM takes your cash or check and doesn't deposit it, stay calm and contact your bank immediately. Note the time and location of the incident, take a photo of any error messages, and report the incident to a bank employee.

If you think there is an error contact us within 180 days at 1.877.337.8357, or from outside the U.S., contact us at 1.302.781.6374.

Bank of America announced today that it has been recognized as number one in customer satisfaction in the J.D. Power 2022 U.S. Merchant Services Satisfaction Study. J.D. Power is a global leader in consumer insights, data, analytics, and advisory services that help clients drive growth and profitability.

So, what is the ATM withdrawal limit for Bank of America? Bank of America sets a per transaction limit which is usually 1,000 USD or 60 bills². However, other limits might also apply which can vary based on your specific account type and availability of funds.

(800) 872-2657

U.S. Bancorp / Customer service

The next step is to contact your bank as soon as possible. This can be done by calling the bank's customer service number, which is usually printed on the back of your debit card. Explain the situation to the customer service representative and provide them with your account details and the transaction details.

Contact your bank or building society as you are their customer and only they have all the details of your account. They can check your account and if necessary, contact the operator of the machine.

In case of a failed ATM transaction, please lodge a complaint at the branch of the Bank where you maintain the account to which the ATM card is linked. In case of a failed ATM transaction, please lodge a complaint at the branch where you maintain the account to which the ATM card is linked.