Akshay
In order to facilitate smooth deposits and withdrawals of INR transactions, we verify the Bank account and UPI ID so that the transactions don't get stuck/fail at the banking end.
Bank account and UPI verification is done automatically as soon as you link your Bank account with your WazirX account. You can link your Payment options by following Add/Change Payment details (Bank/UPI ID)
Kindly ensure that you have linked the bank account/UPI ID which is in your name only, the WazirX account name and the Bank account name need to match for successful verification.
If your Bank/UPI verification is under processing state then our team will manually verify the request and update the status. You will be notified via email as soon as the status is updated.
There are only two reasons why your Bank account/UPI might not get verified.
1) Incorrect Bank details linked. Here the bank account number or IFSC linked is completely incorrect.
2) Bank details are valid but there's Name Mismatch. This means the Name on WazirX and the name on the Bank account is not matching.
You can remove the bank account/UPI ID and add the correct account again by following the Add/Remove option.
Do note that Bank verification is mandatory to perform withdrawals on the platform, only after successful verification the withdrawal options will be enabled.
