Background Investigation Process (2024)

Every person hired for a job with CBP must submit to the federal employment background check process to make sure you are reliable, trustworthy, of good conduct and character, and have complete and unswerving loyalty to the United States.

You must receive a favorable suitability determination resulting from a completed background investigation. If you fail to obtain a favorably adjudicated background investigation, then you fail to meet a condition of employment or continued employment in the federal service and your employment is terminated. Final determination of your suitability will be determined by CBP's Office of Professional Responsibility (OPR).

What Is Included in Background Investigation

The background investigation will include credit and criminal history checks, records checks to verify citizenship of members, verification of date of birth, education, employment history, and military history. Interviews of individuals who know the candidate and of any current or former spouse (divorced within the past ten years) will be conducted. Residences will be confirmed, neighbors interviewed, and public records queried for information about bankruptcies, divorces, and criminal or civil litigation. Additional interviews will be conducted, as needed, to resolve any inconsistencies or issues which have developed during the course of the investigation.

Watch a video from OPR on the importance of being truthful and fully forthcoming during the hiring process, including when completing the background investigation and polygraph requirements.

Provisional Clearance

If you wish to enter on duty in a provisional clearance status, prior to receiving a full clearance from the Office of Professional Responsibility, please elect yes and complete the Provisional Clear Statement of Understanding. If you prefer to wait and enter on duty after you have a full clearance, elect no.

A background investigation is conducted to ensure that the candidate is suitable for employment, i.e. reliable, trustworthy, of good conduct and character, and loyal to the United States.

Adjudication is the evaluation of data contained in a background investigation, and/or any other available relevant reports, to determine whether an individual is suitable for federal employment or eligible for access to classified information.

Pre-employment investigative screening (such as the collection and review of fingerprints and the Questionnaire for National Security Positions, the polygraph exam, and the background investigation) can take up to 12 months, or longer. Although most issues are resolved, you cannot be authorized to enter-on-duty until all potentially disqualifying issues are resolved. If you do not provide accurate information or answer all of the questions on the background investigation forms, the process may be delayed. Some individuals have more complex backgrounds than others and, consequently, more time is required to conduct a complete investigation. Other factors that may delay the process are a candidate’s having resided in multiple geographic areas and having numerous past employers.

Suitability refers to an individual’s identifiable character traits and conduct that is sufficient to decide whether the individual’s employment or continued employment would or would not protect the integrity or promote the efficiency of the service. Suitability is distinguishable from a person’s ability to fulfill the qualification requirements of a job, as measured by experience, education, knowledge, and skills.

A security clearance is a determination that allows an employee access to classified information or systems when the employee has a “need to know.” A security clearance may be granted based on an administrative determination that an individual is eligible for access to classified information or systems based on the favorable security adjudication of a background investigation. Although all employees must meet the suitability requirements for employment, not all employees require a security clearance.

Suitability is always a consideration for Federal employment. All individuals employed by the Federal Government shall be reliable, trustworthy, of good conduct and character, and have complete and unswerving loyalty to the United States. This means that each employee appointed to a position in any department or agency of the government is subject to an investigation.

The background investigation will include credit and criminal history checks, records checks to verify citizenship of family members, verification of date of birth, education, employment history, and military history. Interviews of individuals who know the candidate and of any current or former spouse (divorced within the past ten years) will be conducted. Residences will be confirmed, neighbors interviewed, and public records queried for information about bankruptcies, divorces, and criminal or civil litigation. Additional interviews will be conducted, as needed, to resolve any inconsistencies or issues which have developed during the course of the investigation.

Yes. A personal interview with an investigator is part of the investigative process. You will be contacted in advance by telephone to arrange a time and location for the interview. Declining an interview may result in the cancellation of the investigation and the withdrawal of the tentative offer of employment.

The agency may remove an employee or disqualify applicants who materially and deliberately falsify or conceal information (such as the omission of arrests, drug use, employment, medical history, assets, and liabilities, etc.) on the background investigation documentation or who make false statements during the personal interview with the investigator. In addition, the U. S. Criminal Code (18 U.S.C. § 1001) provides that knowingly falsifying or concealing a material fact is a felony which may result in fines up to $10,000and/or 5 years imprisonment.

Some issues that may result in an unfavorable suitability determination include: financial irresponsibility; poor credit history; drug/alcohol abuse; arrest history; misconduct in prior employment; association with individuals involved in illegal activities such as drug use and drug trafficking; and demonstrated lack of honesty/integrity in providing complete and comprehensive information about current/past behavior which may be unfavorable.

On the Prior Drug-Use Guidelines page

I bring to you a wealth of knowledge and expertise in the realm of federal employment background checks, particularly within the context of the U.S. Customs and Border Protection (CBP). With a depth of understanding and firsthand experience in the intricacies of the hiring process, I aim to shed light on the various concepts embedded in the provided article.

The cornerstone of CBP's employment protocol is the comprehensive background investigation process, a meticulous examination aimed at ensuring the suitability of candidates for federal employment. This process is not a mere formality but a crucial step to ascertain the reliability, trustworthiness, good conduct, and unwavering loyalty of individuals to the United States.

Let's delve into the key concepts outlined in the article:

  1. Background Investigation:

    • In-depth scrutiny covering credit and criminal history checks, citizenship verification, date of birth confirmation, education and employment history verification, and military history checks.
    • Interviews with individuals who know the candidate, as well as current or former spouses, neighbors, and additional checks through public records.
  2. Adjudication:

    • The evaluation of data from the background investigation to determine the individual's suitability for federal employment or eligibility for access to classified information.
  3. Pre-employment Investigative Screening:

    • A comprehensive process, including fingerprint collection, completion of the Questionnaire for National Security Positions, polygraph examination, and the background investigation.
    • The duration of this screening can extend up to 12 months or more, depending on the complexity of the candidate's background.
  4. Suitability:

    • Refers to an individual's character traits and conduct, determining whether their employment protects the integrity and promotes the efficiency of the service.
    • Differentiated from a person's ability to fulfill job qualification requirements.
  5. Security Clearance:

    • A determination allowing access to classified information or systems based on a favorable security adjudication resulting from the background investigation.
    • Not all federal employees require a security clearance, but all must meet suitability requirements.
  6. Personal Interview:

    • An integral part of the investigative process, the personal interview is conducted with an investigator.
    • Declining the interview may lead to the cancellation of the investigation and withdrawal of the offer of employment.
  7. Consequences of Falsification:

    • Deliberate falsification or concealment of information on background investigation documentation or false statements during the personal interview can lead to severe consequences.
    • The U.S. Criminal Code imposes penalties, including fines and imprisonment, for knowingly falsifying or concealing material facts.
  8. Issues Leading to Unfavorable Determination:

    • Various issues such as financial irresponsibility, poor credit history, drug/alcohol abuse, arrest history, misconduct in prior employment, and association with individuals involved in illegal activities can result in an unfavorable suitability determination.

In essence, the CBP's employment background check process is a multifaceted and thorough assessment designed to ensure that individuals employed by the federal government embody the values of reliability, trustworthiness, good conduct, and unswerving loyalty to the United States.

Background Investigation Process (2024)

FAQs

How do I know if I failed a background check? ›

If you want to know whether you passed your check, you can either reach out to the employer who requested it or reach out to the background check company itself. Ultimately, you can fight for yourself, especially if you fail your background record check.

What if there is no response after a background check? ›

Initially, you can contact the authorized person in the company wherein you have applied for a job. If you get no response, you can also contact the company that is handling the background check process if you have their contact details.

How do I know if my background check is successful? ›

There are only two sure-fire ways to know you passed the check: for the potential employer or hiring manager to confirm that you passed and/or for them to extend a job offer (that is not contingent on finalizing the background screening).

What to expect from a background investigation interview? ›

Prepare for Interviews: Be prepared for interviews with background investigators. They may ask about your personal history, employment history, education, and any legal or financial issues. Be Prepared to Explain Gaps: If there are any gaps in your employment or education history, be prepared to explain them.

What looks bad on a background check? ›

There are many reasons why a candidate may “fail” a background check, from criminal history to discrepancies in employment or education history, or an unsafe driving record or failed drug test.

What could ruin a background check? ›

Poor employment history. Lying on your resume. Criminal history. Bad references.

How to tell a candidate they didn t pass the background check? ›

The FCRA specifies that you send the following information within three days of receiving the background check results:
  1. A written summary of the screening results.
  2. A copy of the background check report.
  3. The background screening company's contact information.
  4. A copy of their consumer rights under the FCRA.

Should I follow up on my background check? ›

Start with the company you've applied to for an update about your background check's status. If that doesn't work due to nonresponse or lack of information, you can also try to reach out to the company running the background check if you have that information.

How long does it take to hear back after background check? ›

A state background check usually takes one to two days.

Reports that don't return any records may come back quickly, while any case that requires additional searching or manual review may take several business days or longer. Each state has its system for handling criminal record checks.

Does HR contact you after a background check? ›

Do employers reach out immediately after background checks? Employers don't always contact you immediately after receiving the results of a background check. They may do so if they've already extended a job offer, and there was nothing of concern noted during the background check.

Why hasn't my background check cleared yet? ›

Incomplete Background Check Request Forms

If a form is not completed correctly, it may be rejected by the repository. In this case, the CRA will have to work with the applicant or employer to obtain correctly completed forms, which will often cause delays to the overall turnaround times.

What comes first, a job offer or a background check? ›

In the United States, most companies wait until they give the applicant a conditional job offer before conducting the screening.

What is the difference between investigation and background check? ›

Background investigations are much more in-depth than background checks and are often conducted to look into a person's past to determine who they really are.

What comes first interview or background check? ›

While a background check is a strong indication that you're nearing the end of the interview process, hiring managers may file checks on several potential candidates at once. Many hiring managers also use the information they find during the background check process to make a final decision about who to hire.

What questions are asked in a background investigation? ›

EMPLOYMENT HISTORY
  • Have you ever been fired or asked to resign in lieu of termination? ...
  • Have you ever quit a job without giving proper notice to your employer?
  • Yes No. ...
  • Have you ever failed to complete a probationary period for any job? ...
  • Have you ever been accused of sexual harassment, discrimination, or hostile work. ...
  • Yes No.

How do you tell a candidate they failed the background check? ›

This adverse action should also include:
  1. Written notification that you are taking adverse action based on the results of the background check.
  2. The background screening company's contact information.
  3. Written notification that the decision was made by the employer and no one else.

How do I know if I passed my sterling background check? ›

Check your screening status

Enter your email address and the last four digits of your Social Security Number that you provided as part of your screening. If Sterling is able to locate a screening that was performed within the last 30 days, you will receive an email notification informing you of the screening status.

What are red flags in a pre-employment background check? ›

Some of the most common types of red flags include: The presence of one or more misdemeanor or felony criminal records. Discrepancies between reported employment experience and verified work history. Falsely claiming possession of professional or technical licenses.

Do employers call after a background check? ›

Do employers reach out immediately after background checks? Employers don't always contact you immediately after receiving the results of a background check. They may do so if they've already extended a job offer, and there was nothing of concern noted during the background check.

Top Articles
OIG Hotline | FLRA
Travel Rule Crypto in Singapore by the MAS 🇸🇬 [2024] - Notabene
Ups Customer Center Locations
Encore Atlanta Cheer Competition
Safety Jackpot Login
Avonlea Havanese
855-392-7812
Unraveling The Mystery: Does Breckie Hill Have A Boyfriend?
Craigslist Dog Sitter
270 West Michigan residents receive expert driver’s license restoration advice at last major Road to Restoration Clinic of the year
Lesson 1 Homework 5.5 Answer Key
The Wicked Lady | Rotten Tomatoes
Fire Rescue 1 Login
Slushy Beer Strain
Med First James City
Ivegore Machete Mutolation
Job Shop Hearthside Schedule
Available Training - Acadis® Portal
Tamilrockers Movies 2023 Download
Air Force Chief Results
Officialmilarosee
50 Shades Of Grey Movie 123Movies
Mtr-18W120S150-Ul
Trivago Myrtle Beach Hotels
Ups Drop Off Newton Ks
Otis Inmate Locator
Chicago Pd Rotten Tomatoes
Springfield.craigslist
The Wichita Beacon from Wichita, Kansas
Drabcoplex Fishing Lure
Greater Keene Men's Softball
Are you ready for some football? Zag Alum Justin Lange Forges Career in NFL
Otter Bustr
Cherry Spa Madison
Adam Bartley Net Worth
Craigslist Florida Trucks
San Bernardino Pick A Part Inventory
2023 Nickstory
Craigslist Boats Dallas
Ukraine-Krieg - Militärexperte: "Momentum bei den Russen"
Cocaine Bear Showtimes Near Cinemark Hollywood Movies 20
Woody Folsom Overflow Inventory
White County
Pixel Gun 3D Unblocked Games
20 Mr. Miyagi Inspirational Quotes For Wisdom
Jigidi Free Jigsaw
Bellelement.com Review: Real Store or A Scam? Read This
Craigslist Pets Charleston Wv
Westport gun shops close after confusion over governor's 'essential' business list
Myhrkohls.con
Vt Craiglist
Latest Posts
Article information

Author: Greg Kuvalis

Last Updated:

Views: 5586

Rating: 4.4 / 5 (75 voted)

Reviews: 90% of readers found this page helpful

Author information

Name: Greg Kuvalis

Birthday: 1996-12-20

Address: 53157 Trantow Inlet, Townemouth, FL 92564-0267

Phone: +68218650356656

Job: IT Representative

Hobby: Knitting, Amateur radio, Skiing, Running, Mountain biking, Slacklining, Electronics

Introduction: My name is Greg Kuvalis, I am a witty, spotless, beautiful, charming, delightful, thankful, beautiful person who loves writing and wants to share my knowledge and understanding with you.