Business Bank of the Year & Sweden's Small Enterprise Bank 2024 (2023)
Handelsbanken has once again received the accolade of Sweden’s Business Bank of the Year, according to corporate customers surveyed by Finansbarometern. Corporate customers of all sizes, small to large, appreciate what we offer, and we have again been named both Business Bank of the Year and Sweden’s Small Enterprise Bank.
Thanks to our close customer relationships, our decentralised way of working and our expertise in building and maintaining new commercial contacts that generate business, our customers are more satisfied than those of the other banks in the survey. Our approach to the digitalisation of our business, ensuring no compromises to our personal relationships with corporate customers, has proven a strong contributing factor to those high levels of satisfaction. Moreover, our work to develop e-services and to improve our online offering has also found favour among corporate customers.
Finansbarometern is one of Sweden’s largest independent market surveys, focusing on how companies view their banking relationships. Customer’s rate their banks across several categories including overall satisfaction, price, e-services, advisory services, their product and service offering, and customer service. In the region of 1,300 companies participated in this year’s survey. and the results are based on responses from companies and organisations with more than 100 employees, as well as from small enterprises with 1-20 employees.
