Automate Collections with Upflow (2024)

Why should you automate your collection process?

Debt collection can be time-consuming if you don't have the processes and tools. Yet, accounts receivables are key for any business: past-due invoices mean less cash and possibly big trouble later on. Automation solutions like Upflow make collection activities painless. They help you get paid quicker, improve your cash flow, and cut down manual processes. Try it out right away!

Features and benefits

See Also

7 Ways to Improve Your Accounts Receivable Collections6 Simple Ways to Reduce Debtor Days21+ Powerful Collection Tips Every Collection Agent Should KnowHow Automation Improves the Debt Collection Process | Insight by receeve

1 - Cut down your DSO

DSO - or Days Sales Outstanding - is a key metric to follow in any B2B business. It shows how long it takes you to get paid: the lower it is, the better! Thanks to automation, you'll be able to track your DSO with accurate numbers and reduce it by setting up proactive dunning strategies. Automated processes will help you get paid quicker and make it easier for your customers.

2 - Track your key metrics

More often than not, finance executives rely on multiple spreadsheets and tools to get their numbers right. Collection solutions can help access the right data at any moment on one unique platform. At Upflow, we have partnerships with several accounting software like Netsuite or Xero. We integrate directly with them, which makes our data reliable and accurate. Our dashboards offer different analytics and can be used to identify risky client accounts and take action. Thanks to automation, you won't lose anymore time figuring which debtor owes you the most: everything will be directly accessible.

3 - Optimize your processes

There's nothing as tedious as manual dunning. It's time-consuming and rarely effective, especially if you have many customers. Accounts Receivable Automation solutions like Upflow offer ready-to-go templates and workflows you can send out in no time. Keep in mind this isn't about removing all human interaction from the receivable process: it's about making the process smoother for all involved. With automated workflows, you'll gain time and efficiency, allowing you to focus on essential matters such as strategy.

Empower your teams

Sadly, many companies think the finance team should be the only one involved in collection strategies. We think differently. Involving your business team can be very efficient for example they often have more developed relationships and personal connections with clients. They might be more suited to understand or find out why a client isn't paying you on time. Our A/R automation software offers many collaborative features and unlimited user access. You can add members from different teams, ensuring everyone communicates effectively on the same platform and improving collaboration.

5- Streamline customer experience

We don't believe in bad payers: we believe in bad technology. More often than not, customers don't pay because of payment failure or insufficient payment options. Our product offers several payment methods (online payment, credit card, ACH, etc) and partners with various payment processors. Overall, the payment experience and thus the customer experience is better, which makes your customers happier and more willing to pay on time.

Lower your DSO

Automated email reminders will get you paid quicker, thus reducing your DSO.

Free your schedule

Spend more time on analysis and less time on manual payment follow-ups.

Gain knowledge on your A/R

Access live data and understand your customer accounts better.

Empower your teams

Make the collections team and the business team work together to collect payments.

Streamline customer payment

Our product offers several payment options and customized payment portals.

Set it up effortlessly

We integrate with your accounting software in a few clicks.

Upflow had drastic impact on our cash collection strategy at Front and makes it easy to reach all our customers, whether it's SMB or Enterprise customers!

Sneh Dadlani, Controller @ Front