ATMs (2024)

Additional questions by RBI?

Additional questions by RBI?

What is an Automated Teller Machine (ATM)?

An Automated Teller Machine is a computerised machine that offers bank customers the ability to access their accounts to withdraw cash and carry out other financial transactions without visiting a bank branch

What type of cards can I use at an ATM?

You can use any ATM, Debit, Credit or Prepaid Card that permits cash withdrawals at an ATM. You can also use these cards for various other transactions

What are the facilities offered by at ATMs?

ATMs don’t only help to dispense cash. You can avail of various other services:

  • Get account information
  • Pay bills
  • Mobile Top up
  • Get mini-statements
  • Enquire about loans

The services may vary from ATM to ATM or may depend on the capacity of the machine to provide such services.

How can you use an ATM?

You have to first insert your card in the slot provided and then enter your ATM PIN. After that you can select the respective options to perform whatever transactions you want

Can these cards be used at any bank ATM in the country?

Yes, the cards issued by banks in India can be used at any bank ATM within India.

What is a Personal Identification Number (PIN)?

A Personal Identification Number (PIN) is a unique numeric password you need to use an ATM. Your PIN is either mailed to your address or handed over to you by the bank when you are issued your card. You should reset your PIN at the ATM once you receive it. For security reasons, most banks force you to change your PIN when you first use your card

Remember never to write your PI N on your card, card holder or anywhere that makes it easy for someone to read it. If someone knows your PIN your card can easily be misused if it is lost or stolen.

What should I do if I forget my PIN or my card gets stuck in an ATM machine?

If this happens you should contact your card issuing bank branch immediately and apply for its retrieval or for a new card.

What should I do if I lose my card?

You should contact your card issuing bank immediately to block your card

Is there any minimum and maximum cash withdrawal limit per day?

Yes, each bank sets a limit for cash withdrawals. The cash withdrawal limit for use at the ATM of the issuing bank is set by the bank when the card is issued. The maximum withdrawal limit is displayed at the respective ATM locations.

For cash withdrawals at other bank’s ATMs, a maximum limit of Rs 10,000 per transaction has been decided upon. This information is displayed at the ATM location itself.

  • Accounts with vintage of 6 months & below will have ATM cash withdrawal limit of INR 50,000 per day.
  • Accounts with vintage of more than 6 months will have a ATM cash withdrawal limit of INR 2 Lakh per day
  • Monthly limit of INR 10 Lakhs would be applicable for all accounts irrespective of vintage

Do banks levy any service charge for use of other bank’s ATMs?

As advised by the RBI circular (Usage of ATMs - Rationalisation of number of free transactions) dated 14th August 2014, the banks can charge customers beyond three transactions on Other Bank ATMs at Metro locations & beyond five transactions on Other Bank ATMs at Non Metro locations. The cap on service charge that can be levied by banks is Rs 21 plus applicable taxes per transaction.

What should I do if during the cash withdrawal process, I don’t receive cash from the ATM but my account is still debited for the amount?

You can lodge a complaint with the card issuing bank. This is applicable even if the transaction was carried out at another bank’s ATM.

What is the maximum number of days that a bank will require to re-credit the account for wrong debits?

As per RBI instructions, a bank may re-credit wrongly debited amounts within a maximum period of 5 calendar days from the transaction date.

AM I eligible for compensation for delay beyond 5 working days?

Yes. Effective from Oct 15, 2019, a bank will have to pay you Rs 100/- per day for any delay beyond 5 Calendar days from the date of the transaction. This will have to be credited to your account without any claim being made by you.

In case the compensation is not credited as mandated, what recourse do I have?

In such a case you may lodge a complaint with the local Banking Ombudsman, if the bank does not respond.

ATMs (2024)

FAQs

What does ATM mean answers? ›

An automated teller machine (ATM) is an electronic banking outlet that allows customers to complete basic transactions without the aid of a branch representative or teller. Anyone with a credit card or debit card can access cash at most ATMs, either in the U.S. or other countries.

What did Martin Lewis say about ATMs? ›

"Foreign ATMs don't like that. “They'll push and try to scare you to let them convert for you, with an 'are you sure? ', or 'are you really sure? ' if you select the option they don't want (as they make less money).

What if the ATM doesn't have enough money? ›

If an ATM does not have enough money, what happens? While this is not the same as an ATM failing to dispense, there may be times when the ATM doesn't have enough cash left to fulfill your request. In that case, the ATM will let you know that it has insufficient funds and will deny the transaction.

Do ATMs ever make mistakes? ›

But even machines make mistakes. While a cash-eating ATM is not a common disaster, you could one day find yourself in a shocking scenario, saying, “Hey, that ATM took my money and didn't deposit it!” Here are some of the unfortunate ways an ATM deposit can go wrong: Misread your check amount.

What is ATM stand for slang? ›

ATM stands for “at the moment.” It's used to let someone else know what they're currently doing or feeling, or to tell others about their current availability for a conversation.

What did ATM stand for? ›

ATM stands for an “Automated Teller Machine”. An ATM is a computerized device that enables individuals to conduct various banking transactions without the need for a human teller.

What did Martin say about ATMs? ›

Martin Lewis warns people over cash machine button 'you should never press' The BBC Sounds and ITV star spoke out in his latest Money Saving Expert newsletter ahead of the spring and summer getaway.

Why are banks removing ATMs? ›

This aversion helped speed up industrywide digitization and increased consumer demand for online and mobile banking offerings. Later, as banks tried to navigate “the Great Transition,” they sought to cut operational costs by reducing in-person services, including branches and ATMs.

What is an amazing fact about ATMs? ›

An ATM isn't just for cash!

If you thought ATMs only dispensed cash, you're wrong! The first gold-plated machine was placed in the lobby of the Emirates Palace hotel in Abu Dhabi and dispenses 320 items made of gold. Currently there are twenty gold vending machines installed across three continents.

What happens if a cash machine eats your card? ›

More than likely it would have been a problem with the card, rather than the machine. You will then need to cancel your old card and order a new one.

How to withdraw money from ATM with no money in account? ›

If you choose to opt in to debit card and ATM overdraft, you are usually allowed to make ATM withdrawals and debit card purchases even if you do not have enough funds at the time of the transaction. However, you will generally incur fees on transactions that settle against a negative balance later.

What happens when ATM eats your cash? ›

Contact your bank ASAP

If you are standing outside your own bank when this happens, using one of your financial institution's ATMs, simply go inside and explain what happened. Your bank can correct the situation on the spot, crediting the deposit to your account and issuing you a paper receipt verifying the funds.

Are ATMs becoming obsolete? ›

Thus, it comes as no surprise that ATMs might eventually become obsolete, similar to payphones. However, for now, they are still delivering essential services to certain demographics, which makes them stay a crucial part of the banking infrastructure despite their declining numbers.

Can ATMs tell fake money? ›

Many modern ATMs are equipped with sophisticated counterfeit detection technology, including ultraviolet light, magnetic ink sensors, infrared sensors, and image recognition software.

Do ATMs really make money? ›

Profit Potential: ATM businesses can be profitable due to transaction fees, with high-traffic locations generating significant monthly income. Market Research: Thorough research on demographics, foot traffic, and existing ATMs is crucial for choosing profitable locations.

What does ATM mean on Snapchat? ›

On Snapchat, the acronym ”atm” usually means ”at the moment”. For example, ”I am busy atm” or “I'm feeling really lazy atm”.

What ATM call means? ›

At the money (ATM) are calls and puts whose strike price is at or very near to the current market price of the underlying security.

Why do people say ATM machine? ›

RAS syndrome

Redundant Acronym Syndrome syndrome, as it's known with tongue firmly in cheek, is essentially a Redundant Acronym Phrase, that is, “a phrase containing an acronym plus a word or phrase such that, when the acronym is expanded, the phrase would contain a redundancy”. For example: ATM machine.

What does partner ATM mean? ›

Bank Partner ATMs Explained

This means that there is a relationship between your bank and their partner and you can likely use their ATMs fee-free.

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