Don’t have your Debit Card with you? Try ‘Cardless Withdrawal’
Cardless Withdrawal
FAQs
Cardless Withdrawal from Emirates Islamic ATMs
You can withdraw cash securely even without your Emirates Islamic Debit Card from any Emirates Islamic ATM.
Steps for Cardless Withdrawal:
You must have the Emirates Islamic Mobile Banking App downloaded on your phone. You will use the App to generate a code that you will then use at the ATM to withdraw the amount you need.
Important:
- If the amount is not withdrawn within 24 hours of initiation, it will be returned to your Account
- If the entered mobile number belongs to non-Emirates Islamic customers, they will be prompted to insert their Emirates ID for validation
- ATM withdrawal limit using debit card will not be affected with Cardless Withdrawal
FAQs
How much can I withdraw through ‘Cardless Withdrawal’
Minimum amount is AED 100 & Maximum amount is AED 5,000 per day.
How many ‘Cardless Withdrawal’ transactions are allowed in a day?
The number of ‘Cardless Withdrawal’ transactions is capped by a maximum amount of AED 5,000 per day.
What happens if I start a ‘Cardless Withdrawal’ request, but I don’t finish it?
If the amount has not been withdrawn within 24 hours of initiation, it will be returned to your Account.
What happens if I enter the wrong details at the ATM during a ‘Cardless Withdrawal’?
You have 3 attempts to complete your ‘Cardless Withdrawal’ at the ATM. If you enter an incorrect Authentication Code or Withdrawal Amount during these attempts, the transaction will be cancelled, and the amount will be returned to your Account.
Can I use ‘Cardless Withdrawal’ if my Debit Card is lost or has been stolen or blocked?
Yes, you can. Also, you must report the loss or theft immediately by calling us on +971 600 599 995, so we can protect you from further fraud.
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