Airport Lounge Access| Help and Support | Emirates Islamic (2024)

FAQs

Airport Lounge Access| Help and Support | Emirates Islamic? ›

If your card is eligible for complimentary access to a particular lounge and you've been denied access, please contact our 24-hour Call Centre on +971 600 599 995 and we'll be happy to help.

With your Emirates Islamic Skywards Black Credit Card, Enjoy unlimited complimentary access for the cardholder and one guest to over 1000 airport lounges. Eligibility Criteria: 1^st visit to the Lounge in a calendar year is complimentary.

Lounge access is complimentary or discounted for you and your guest depending on your Emirates Skywards membership and class of travel. You can also enjoy paid access using cash or a combination of Cash+Miles at our lounges in Dubai and selected lounges worldwide.

Airline elite status

If you fly with one airline regularly and have elite status in their loyalty programme, this will often come with complimentary access to airport lounges, including those at Dubai International Airport. You can reach elite status once you've earned enough Miles, and this varies between airlines.

Priority Pass™ Select

As a primary Emirates Skywards Premium World Elite Mastercard holder, you are eligible for a complimentary Priority Pass Select membership, which allows for unlimited visits for yourself as well as guests at participating airport lounges(Opens an external website in a new tab).

​​​​​​​Emirates Lounge access is exclusive to customers flying in First Class or Business Class. If you're an Emirates Skywards Gold member travelling in Economy Class, you can also enjoy access to our Business Class Lounges around the globe and Silver members can enter our Business Class Lounges in Dubai.

Airline-affiliated lounge access is only meant for first-class or business-class flyers. But the best credit cards for airport lounge access will also allow you to enjoy all the amenities even while flying on an economy-class ticket.

Customers who are not members of Emirates Skywards and are traveling in Economy Class on an Emirates flight can pay to enter Emirates Lounges at Dubai International airport. The fees per adult for four hours of lounge access at Dubai International are on the paid lounge access page.

Members travelling on Emirates codeshare flights operated by other carriers will not be eligible to access the Emirates Lounge. Emirates reserves the right to withdraw or limit the availability of the lounge access benefit. Lounge access is subject to capacity restrictions.

How to get free lounge entry? ›

Can you get into an airport lounge for free? Generally, accessing an airport lounge for free is only possible if you hold a premium class ticket or have a membership or credit card that grants you access. International business or first-class passengers often enjoy lounge access as part of their ticket benefits.

If you're still unsure, don't hesitate to contact your card's customer service. They can provide detailed information about your specific lounge access privileges, including which lounges you can enter and how many complimentary visits you're entitled to annually.

Emirates lounges worldwide

* To enjoy access to Emirates worldwide lounges with a guest, you must be travelling on the same Emirates or Qantas flight (with an EK flight code). Check the table to see your eligibility by travel class or by Emirates Skywards membership.

Lounge access is complimentary or discounted for you and your guest depending on your class of travel and your Emirates Skywards membership. You can also enjoy paid access to our lounges in Dubai and selected lounges worldwide. Please check for available lounges before you travel.

Start by examining your credit card's benefits guide, typically available on the issuer's website or mobile app. Look for sections mentioning 'Travel Benefits' or 'Airport Lounge Access'. If you're still unsure, don't hesitate to contact your card's customer service.

anb Visa Platinum credit cardholders in Saudi Arabia get access to 25 airport lounges worldwide. You simply need to check the list of lounges before travelling, then present their eligible ANB Visa Platinum credit card at a participating lounge and mention 'DragonPass' to lounge reception to avail access.