AirAsia (2024)

FAQs

Is AirAsia trustworthy? ›

Geoffrey Thomas Editor-in-Chief AirlineRatings.com commented: “The AirAsia Group including AirAsia X and Thai AirAsia X has an excellent safety record and has continued to pass all the major safety audits over many years. The AirAsia Group's dedication and focus to safety is to be well commended.”

Yes! You may book and manage your AirAsia flights on the official app, AirAsia MOVE (formerly known as AirAsia Superapp), or on the official airasia.com website.

Indonesia AirAsia Once Again Attains IATA Operational Safety Audit (IOSA) Certification. Jakarta, 10 July 2024 – Indonesia AirAsia announces that it has once again attained the IATA Operational Safety Audit (IOSA) certification from the International Air Transport Association (IATA).

The most common issues why your debit card is declined when you attempt to make a payment are; The debit card's function for online payments is disabled or needs to be activated. Payment amount exceeds the debit card's transaction limit.

Dependence on the Low-Cost Model: AirAsia's business model is highly sensitive to cost fluctuations, mainly fuel prices. Its low-cost model leaves little room for absorbing increased costs, which may necessitate raising ticket prices, potentially leading to a loss of competitive edge.

My personal experience with Air Asia vis-à-vis cancellations is that they seldom occur unless there's a natural disaster (e.g. ash from volcano eruption) or extreme inclement weather. Delays, however, are more common with Air Asia but they are seldom extreme.

The only way to avoid scams is to ensure that they only make purchases through legitimate booking apps like airasia Superapp which is secure and credible. airasia Superapp observes the highest standards in handling data, safety and security. It uses data encryption to safeguard user's information.

AirAsia Malaysia (AK), AirAsia Thailand (FD) and AirAsia Philippines (Z2) as well as medium haul affiliate airlines - AirAsia X Malaysia (D7) and Thai AirAsia X (XJ) received this significant recognition for their robust overall safety procedures and comprehensive Covid 19 mitigation plans through a recent announcement ...

You can submit your refund request by clicking on the “Chat with Bo ” icon or the chat bubble located at the bottom right of the Customer Support page. If you booked a flight with a travel agency, please contact your respective travel agency to facilitate with your refund request.

Tune Group

Capital A / Parent organization

Is AirAsia closing? ›

In December 2022, after the entire shares of AirAsia India was acquired by Tata Sons, the airline was renamed AIX Connect ahead of its merger with Air India Express. The AirAsia India brand was retired on 31 October 2023, and the airline now operates flights for Air India Express.

1. AirAsia. For the 15th year in a row, AirAsia is the top low-cost carrier in the world.

WEIGHT: Up to 60KG | MAXIMUM DIMENSION PER BAG: 119cm (H) x 81cm (W) x 119cm (L) Weight limit for one bag is 32kg. For health and safety reasons we will not accept any individual item exceeding 32 kg. Each passenger is entitled to purchase one checked baggage per booking, per flight.

Hackers were able to get into employee and passenger information on the air Asia system because of a security flaw. They found a way to get to their data and then started leaking it online by putting it in two files that they shared (Markets, 2022). The Air Asia ransomware incident occurred on November 23, 2022.

The E-Boarding Pass is a paperless boarding pass that you receive upon completing online check-in via AirAsia MOVE app. It enables you to pass through immigration and airport security, and board your flight without a physically printed boarding pass.

Capital A Berhad (MYX: 5099), operating as AirAsia (stylized as airasia), is a Malaysian multinational low-cost airline headquartered near Kuala Lumpur, Malaysia.

Asiana Airlines is a South Korean carrier. Travellers rate it 7.9/10 on average, indicating good service.

One way to verify your airline ticket is by checking the airline's website. You can enter your ticket details, such as the flight number and date, to confirm that your ticket is valid. Some airlines may also allow you to check if your ticket is genuine by entering the six-digit Passenger Name Record (PNR) code.