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User profile for user: ChloeJ8820
ChloeJ8820 Author
User level: Level1 4 points
I am trying to add money to my apple wallet but it’s not allowing me to
Posted on Jan 19, 2023 6:18 AM
Question marked as Top-ranking reply
Posted on Jan 19, 2023 6:39 AM
Hi there
It sounds like that your Apple Cash account is restricted, see this instructions on what to do
Your account may be restricted if your identity verification fails multiple times, if there are multiple accounts tied to the same social security number, or if there's suspected fraud on the account. If your account is restricted, you can still transfer your Apple Cash balance to your bank or use it to make purchases with Apple Pay.You can't send or receive money, or add money to your account.
If your account is restricted and there are no instructions provided,contact Apple Support.
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User profile for user: WheelieNick
User level: Level8 39,535 points
Jan 19, 2023 6:39 AM in response to ChloeJ8820
Hi there
It sounds like that your Apple Cash account is restricted, see this instructions on what to do
Your account may be restricted if your identity verification fails multiple times, if there are multiple accounts tied to the same social security number, or if there's suspected fraud on the account. If your account is restricted, you can still transfer your Apple Cash balance to your bank or use it to make purchases with Apple Pay.You can't send or receive money, or add money to your account.
If your account is restricted and there are no instructions provided,contact Apple Support.
Link
User profile for user: ChloeJ8820
ChloeJ8820 Author
User level: Level1 4 points
Jan 19, 2023 6:56 AM in response to WheelieNick
How can this be resolved I only did one attempt
Link
Account restricted