@nuwa1997wrote:what happens if the shipment is late due to their fault?
If the "their" is an eBay seller not shipping the item quickly enough, then eBay will penalize the seller with a "Late Shipment" mark. Too many of these, and the seller will be penalized by eBay (higher rates, less visibility, etc.)
If the "their" is a shipper such as USPS or FedEx, then nothing happens.
If the item has not arrived yet, and is passed due according to eBay's date ... then you can file an Item Not Received claim with eBay to petition for a refund.
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