About customer security and compliance (2024)

Worldwide, governments and organizations must meet or exceed specific regulations and requirements for security, data governance, compliance, data residency, and sovereign protections. These requirements vary according to local and national laws.

ACTS transparency solutions use Microsoft products and services as our foundation. Microsoft’s best-in-class security is built into everything we develop and deliver. It’s part of our DNA. Microsoft also offers industry-leading AI that synthesizes 65 trillion signals a day, applying the learnings from that day’s signal intelligence to more than 50 integrated categories within security, compliance, identity, device management, and privacy. Our customers also have access to the more than 15,000 partners that make up Microsoft’s security ecosystem.

The Compliance and Ethics group within Microsoft’s Corporate, External, and Legal Affairs (CELA) runs the ACTS initiative. ACTS strives to create solutions that take a principled approach toward addressing customers’ particular compliance requirements. Additionally, we integrate Microsoft’s comprehensive set of compliance offerings that meet national, regional, and industry-specific requirements governing the collection and use of data.

Our customers maintain ownership of the data they provide to store and host in Microsoft Azure services. They also control which additional geographies they may decide to deploy their solutions or replicate data in.

Most Azure services enable customers to specify the region where their data will be stored and processed. This regional geography ensures that resiliency and compliance requirements are honored within specific geographic boundaries.

Microsoft products and services adhere to privacy laws such as the General Data Protection Regulation (GDPR) for the European Union and privacy standards set by international codes of practice for cloud privacy, like ISO/IEC 27018. Local cloud offerings hold key certifications, attestations, and authorizations that help address regulatory and compliance standards required by local or federal agencies.

About customer security and compliance (2024)

FAQs

What is the meaning of security and compliance? ›

Security and compliance serve distinct purposes in risk management. Security is related to internal safeguards, while compliance is about meeting external standards. To improve your organization's security posture, you should understand the differences as well as how compliance and security work together.

What are the responsibilities of customer security? ›

Identity and Access: The customer is always responsible for all aspects of identity and access management (IAM). This includes authentication and authorization mechanisms, any single sign-on (SSO) access, multi-factor authentication (MFA), access keys, certificates, the user creation processes, and password management.

Why is security and compliance important? ›

The financial impacts of security compliance on an organization are significant, influencing immediate financial health and long-term profitability. Ensuring adherence to regulatory requirements and implementing effective security measures can act as a safeguard against the high costs associated with data breaches.

What is information security and compliance? ›

As data continues to be collected and stored across networks, InfoSec compliance ensures the proper controls and policies are in place across different areas of your business to safeguard against security incidents and reduce any negative impacts in case they do occur.

What is the role of a security and compliance officer? ›

This role will work to identify risk and ensure compliance with industry standards, relevant laws and regulations, and industry best practices. This position also assists in maintaining and developing appropriate policies, procedures, and documentation to maintain compliance with local, state, and federal laws.

How to do security compliance? ›

4 Security Compliance Best Practices
  1. Develop A Risk Assessment Plan. Risk assessments should be performed across all business functions, including regulatory compliance. ...
  2. Establish Effective Security Controls. ...
  3. Promote Team Communication. ...
  4. Utilize Security Compliance Automation Solutions.

Why is customer security important? ›

Benefits of keeping customer data secure include enhancing your industry reputation, building customer loyalty and trust, demonstrating strong ethics, complying with regulations (e.g., GDPR), and gaining a competitive edge.

What is good customer service in security? ›

Listen intently, maintain eye contact, don't interrupt, and when they are done, answer accurately, politely, and concisely. The confidence you exude, and an optimistic tone, will go a long way to solving problems and diffusing potentially difficult situations. That's excellent customer service.

What are the 5 functions of security? ›

They prevent people from performing illegal activities, detect the presence of unauthorized individuals, observe all situations, and report incidents within their area of responsibility. Security personnel also serve as first responders in case of emergencies.

What is compliance example? ›

Some examples of compliance include: A child cleaning up their room because their parent asked them to. A student helping another student with their homework when asked. Buying an item because a salesperson encourages you to do so. Helping a friend because they ask you for a favor.

How to measure security compliance? ›

Examples of metrics to track to ensure HIPAA compliance include:
  1. The average time your recovery plan will take to address breaches.
  2. The number of cybersecurity incidents reported by employees and stakeholders.
  3. The number of recorded attempts to access data.
Jan 4, 2024

What are the security compliance standards? ›

Security compliance standards and frameworks are sets of recommendations that allow organizations to achieve compliance. They include step-by-step processes and simplify complex compliance tasks. Standards and frameworks guide organizations when implementing security controls and policies.

What are some examples of security goals? ›

For example, "the system shall prevent theft of money" and "the system shall prevent erasure of account balances." Each goal should relate to confidentiality, integrity, or availability, hence security goals are a kind of security property.

What is security rule compliance? ›

The HIPAA Security Rule requires physicians to protect patients' electronically stored, protected health information (known as “ePHI”) by using appropriate administrative, physical and technical safeguards to ensure the confidentiality, integrity and security of this information.

What is the meaning of security compliance? ›

Security compliance is the active steps an organization takes to protect its assets and meet internal security and/or legal requirements. Security compliance pushes organizations to take cybersecurity seriously and follow best practices concerning their systems, data, and operations.

What is securities compliance? ›

Securities compliance is the adherence to the rules and regulations related to trading securities. The regulatory organizations who create and enforce these laws include: U.S. Securities and Exchange Commission (SEC) Financial Industry Regulatory Authority (FINRA)

What do we mean by compliance? ›

the act of obeying a law or rule, especially one that controls a particular industry or type of work: It is the job of the inspectors to enforce compliance with the regulations. The company said that it had always acted in compliance with environmental laws.

What is safety and security compliance? ›

Safety compliance standards are a comprehensive set of rules, regulations, and guidelines that are designed to ensure the safety and health of employees in the workplace. These standards are established and enforced by various regulatory bodies at both the national and international level.

What is the security compliance function? ›

The Information Security Compliance function ensures that servers, networks, systems, software, and other information sources are secured. Also, effective controls for cyberattacks or data loss are also implemented to deal with possible threats and data loss incidents.

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