A Travel Insurance Skeptic Changes Her Mind (2024)

Getting older and taking frequent international trips have now convinced one expert that these policies may be worthwhile. Here's why.

I used to scoff at the notion of travel insurance, never even considering buying a policy that would reimburse my costs if bad weather or an illness caused me to cancel a trip.

I figured my chances of needing to file a claim were low and that any payback from the insurance would be lousy. As a longtime consumer reporter, I’d often heard complaints from travelers saying they were unable to collect because their policies contained so many loopholes.

What Changed My Mind

But now that I’ve gotten older, I’m having second thoughts about travel insurance, especially for expensive excursions, requiring lots of upfront cash, to countries not known for their medical care. (My new thinking has nothing to do with the Asiana plane crash; I'm still opposed to buying flight insurance because flying is generally extraordinarily safe.) If you’re over 50 and a globetrotter, I think you might want to buy some types of travel coverage before your next trip, too.

(MORE: Take Safety Precautions When Traveling Abroad)

The reason for my change of heart is simple: Small injuries and ailments can turn into big problems at my age, prompting not just cancellations of high-priced vacations but also an abrupt halt to a trip in progress if I get sick or injured.

Fortunately, I’ve yet to experience either scenario. But it's happened to friends in their 60s. In one case, a relatively simple back surgery turned into a staph infection that forced my neighbor and his wife to drop out of a long-planned, luxurious African safari with friends and family.

Foreign Medical Woes Cost Thousands

Then there’s the sad tale of a pal who was injured traveling in Laos and hospitalized in Hanoi, forcing him and his wife to miss their flight home. When doctors gave him the go-ahead to leave, they said he needed to fly business class to keep his legs elevated, costing the couple thousands of dollars more for tickets home.

It’s stories like these that prompted my husband and me to buy a limited version of travel insurance for two recent foreign trips. (Thankfully, we never had to file a claim.) Travel insurance comes in many varieties, from comprehensive coverage for an assortment of possible problems to narrow policies, like ones that only reimburse medical evacuation costs.

When Travel Insurance Makes Sense

Many consumer advocates, however, remain wary about travel insurance. "Generally," said J. Robert Hunter, director of insurance for the Consumer Federation of America, “I don’t think it’s a good financial deal for the vast majority of people.”

Still, Hunter told me, there are certain situations where travelers may want to consider the coverage. “If it’s the trip of a lifetime, you’ve put money away for decades and you’re worried you might get sick or there's a history of ailments, you may want to buy it,” he said. “Or if you’re traveling into strange places with poor health care and you think you might get sick, you might want to consider medical-evacuation insurance.”

(MORE: 6 Money-Saving Travel Secrets)

In other words, buying travel insurance, like purchasing most types of coverage, comes down to probabilities.“The rugged, healthy, unattached and gung-ho traveler will probably forgo trip cancellation or interruption coverage,"travel guru Rick Steves notes on his website,Europe Through the Back Door."I have skipped it many times and my number has yet to come up. But if you're paying out a lot of upfront money for an organized tour (which is expensive to cancel), if you have questionable health or if you have a loved one at home in poor health, it's probably a good idea to get this coverage.”

But what kind of coverage?

That’s an important question since there is such a wide range of policies and premiums for the most comprehensive policies that can amount to 4 to 8 percent of a trip's cost.

6 Types of Travel Coverage

Here’s a rundown of six forms of travel coverage and advice on how to buy a policy:

Trip cancellation/delay/interruption insurance is the most comprehensive and most expensive. If you or a family member becomes ill or dies before traveling, this coverage reimburses the prepaid expenses. If the problem occurs during the trip, the insurance provides reimbursem*nt for services paid for but not yet received. The broadest version of this policy also includes medical insurance and evacuation coverage.

(MORE: Your Next Vacation May Include a Knee Replacement)

Medical insurance is a less expensive alternative for travelers who just want to be sure their medical expenses will be covered if they get sick or hurt on a trip. Premiums are based on your age, destination and the length of your stay. A 50-year-old traveling for two weeks might pay $36 to $56 for $50,000 in medical coverage; a 65-year-old might be charged around $60. An annual policy might go for about $200 a year.

You’re unlikely to need medical insurance if you’re traveling in the United States and own a health policy, since health insurers typically cover costs domestically even if you’re not near your hometown. (Check with your insurer to be sure, though.)

Most health insurers, however, don’t pay for health care costs incurred overseas. That includes Medicare – unless you’ve purchased the top-of-the line supplemental coverage.

Medical evacuation coverage is often included in a medical insurance policy, but you can buy it separately if that’s the only protection you want. This type of travel insurance can be important if you’ll be vacationing in an area not known for quality health care. As Kiplinger’s Jessica Anderson recently noted, medical evacuation for an airlift home can cost more than $100,000.

You can purchase medical evacuation coverage on a per-trip basis (starting at around $45) or for an annual fee of roughly $250.

Baggage insurance or personal-effects coverage is generally included in most comprehensive policies, providing up to $500 to $2,500 in reimbursem*nt if your belongings are lost, stolen or damaged.

Cancellation waivers, often offered by cruise and tour operators, generally run about $40 to $60. But many won’t kick in if you drop out at the last minute — say, two days before a trip – which is often when travelers conclude they’re too sick to travel. Also, these waivers won’t refund money you’ve already paid. They simply waive any cancellation penalties and may cover any unpaid money with a voucher for a future trip. And if the tour operator that sold the waiver goes out of business, you’re sunk.

Flight insurance, which plays on travelers’ fear of crashes, costs about $20 for $250,000 in coverage. It used to be sold at kiosks near airport gates, but most of those kiosks have disappeared. That’s probably a good thing, since many consumer advocates call this coverage a rip-off because – despite the recent tragic San Francisco crash – flying is very safe so there's little need to buy this coverage.

8 Tips From Travel Insurance Experts

And now, eight travel insurance buying tips from the pros:

1. Compare policy terms and prices carefully. The websites InsureMyTrip, Squaremouth and TripInsuranceStore are good starting points because they’ll give you quotes from dozens of firms.

2. Purchase coverage from a well-known company. “Avoid buying insurance from a no-name company you found online,” Rick Steves says. Highly regarded companies include Travelguard, TravelEx, Global Alert, Travel Safe and, for medical evacuation insurance, Medjet Assist.

3. Find out if you’re already covered. Your homeowner’s or renter’s insurance may protect your electronic equipment and lost baggage; some credit cards also reimburse you for lost or delayed luggage.

You may also receive compensation from your airline if it loses your luggage, up to $3,000 per passenger for a domestic flight; $1,500 for an international journey. But airlines base their reimbursem*nt on what the items were worth at the time, not what it costs to buy new ones, and they generally exclude jewelry and furs.

The credit card you used to buy your ticket or tour may pay up if your airline or tour operator goes bankrupt before your trip.

4. Read the fine print before you buy. This is especially true for trip cancellation policies. Some may cover pre-existing health conditions or vacations scrapped due to a layoff, some won’t. One insurer may reimburse for a four-hour flight delay; another may require you to be inconvenienced for 24 hours. Many cover out-of-pocket expenses if your cruise or tour operator goes out of business, but others will not. They may also exclude companies in bankruptcy or in the midst of labor disputes.

Some, but not all, travel insurers protect you against events beyond your control, like a natural disaster or terrorist attack. One company’s definition of a natural disaster may differ from another’s, though — or yours, for that matter. (A hurricane may have destroyed much of the beach you plan to visit, but if your hotel is still open, the insurer might decide this natural disaster doesn't merit a payout.)

Read the densely worded policy, not just the brochure or online synopsis, to make sure you know what’s covered. When in doubt, ask the insurer’s representative to point to the specific provision in the policy to confirm his or her answer.

5. Consider buying a floater. Some baggage insurance policies exclude expensive electronic equipment, jewelry or sporting gear, even if they’re lost by an airline. If your homeowner’s or renters policy doesn’t include these items when you’re traveling and you want the coverage, you might want to purchase an inexpensive “floater” (insurance jargon for a policy rider) from that insurer rather than buy travel insurance, says the Insurance Information Institute.

6. Know what’s required to make a claim. Then keep all the paperwork you may need, including trip receipts, doctor’s bills, proof from an airline about baggage or flight delays and receipts for any necessities you bought because your luggage was delayed or lost.

7. Beware of policies sold directly by airlines and cruise lines. They typically offer less coverage at higher costs than those offered by third-party firms. That’s probably because the carriers and cruise companies receive big commissions, Hunter says.

8. If you go overseas often, consider buying an annual travel insurance policy. It’s more cost-effective than buying a separate one for each trip. Safe travels!

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Caroline Mayeris a consumer reporter who spent 25 years working for The Washington Post, covering such issues as product safety, scams, and credit cards. Mayer has received several awards, including the Betty Furness Consumer Media Service Award. She has written for Consumer Reports, CBS MoneyWatch, Ladies Home Journal, Kaiser Health News and others. Follow her on Twitter @consumermayerRead More

A Travel Insurance Skeptic Changes Her Mind (2024)

FAQs

Does travel insurance cover changing your mind? ›

If you want more flexibility, you may need “Cancel For Any Reason,” or CFAR, coverage. Cancel For Any Reason travel insurance means exactly that: You can change your mind — regardless of why — and get a partial refund of what you paid without having to worry about meeting insurance coverage requirements.

How do I get a full refund from travel insurance? ›

If your travel insurance policy has a money-back guarantee or review period, you can cancel for any reason and receive a full refund within the timeframe if you haven't filed a claim or departed for your trip yet. But you won't get a premium refund if you cancel your policy after the review period.

Does travel insurance actually pay out? ›

Offered as an add-on to many insurance policies, this coverage lets you cancel your trip for a reason not covered within a typical trip cancellation benefit. If you need to use this coverage, you'll typically get 50% to 80% of your prepaid travel expenses refunded.

How do I dispute a travel insurance claim? ›

Send your appeal via certified mail to the address of the travel insurance provider, which should be spelled out in your insurance policy or in your denial letter. Track your appeal letter to see when your insurance provider receives it. The appeals process itself can take time, so prepare to be patient.

Does travel insurance cover change of mind cancellation? ›

Travel insurance isn't designed to cover everything – some things we do not cover include: If you change your mind about going. Any unused pre-paid transport if we've had to repatriate you the same or greater distance.

Does travel insurance cover me cancelling? ›

Cancellation cover is often included in a standard travel insurance policy and protects you financially if your holiday can't go ahead. You typically get a lump sum paid back from your travel insurer if you have to abandon your trip.

How to get money back through travel insurance? ›

Contact your insurer as soon as possible and ask them to send you a claim form. They may be able to email this to you to speed things up. Complete the claim form carefully and keep a copy for yourself. You'll need to include copies of all paperwork that will help your claim, including receipts or medical certificates.

Is there a fee to cancel travelers insurance? ›

Travelers will be charged a cancellation fee at least US$ 30/ policy if they are exempt from the list of Cancel for Any Reason (CFAR) Cases from the insurance provider.

Which travel insurance is best at paying claims? ›

We named Nationwide travel insurance as our pick for the most coverage reimbursed. It offers 100% trip cancellation coverage and up to 200% trip interruption protection, depending on your plan choice. Nationwide also provides some of the best policies for cruise ship passengers, based on our review.

Does travel insurance cover 100%? ›

If all conditions are met, most of the policies will reimburse you 50% to 75% of your trip costs, unless otherwise noted.

Is Allianz travel insurance any good? ›

We at the MarketWatch Guides team awarded Allianz Travel Insurance 4.1 out of 5 stars based on our provider review methodology. Named our pick for concierge services, Allianz offers 24/7 travel assistance through a multilingual team, which can help policyholders with travel and coverage issues while abroad.

What is not covered in travel insurance? ›

Reasonably foreseeable events. Known storms, epidemics, acts of war. Travel restrictions imposed by government authorities. Pre-existing conditions, unless the Premium plan is bought within the window for coverage.

What to do if your travel insurance won't pay? ›

The Financial Ombudsman Service will look into your complaint and make a decision. The insurer will have to follow their decision, but you don't have to. If you don't agree and want to take your complaint further, you can take your insurer to court.

Can you sue a travel agency for not refunding your money? ›

If communication fails and the travel agent still refuses to refund, then it might be a good idea to look into filing a lawsuit. It's important to consider the costs of legal action and whether it is worthwhile compared to the value of the flight ticket.

What is a covered reason for trip cancellation? ›

The most common covered reason is unforeseen illness, injury, or death of the traveler, a traveling companion, or a non-traveling family member. Other common covered reasons include terrorism, inclement weather, or a natural disaster, among others. Not being able to travel as planned is a major concern among travelers.

Which circ*mstances are not covered in travel insurance? ›

Most travel insurance policies won't pay out if you're negligent while under the influence of alcohol or drugs, and have an accident or have property stolen.

What reasons are not covered by traveler's insurance? ›

What Does Travel Insurance NOT cover?
  • Reasonably foreseeable events.
  • Known storms, epidemics, acts of war.
  • Travel restrictions imposed by government authorities.
  • Pre-existing conditions, unless the Premium plan is bought within the window for coverage.
  • Dangerous activities.

Does travel insurance cover non-refundable flights? ›

That's where travel insurance comes in. Travel insurance offers the assurance that you'll get reimbursed for non-refundable travel costs from a travel insurance provider. Frequent or business travelers also benefit from this safety net for flight cancellations.

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