The worst experience in my life. The money transferred was so tough to locate where to pick it up that I did about 10 locations before to understand that at Walmart is the best result to receive the money transfer. The other locations that were indicated as pick up and transfer didn’t have any pick up availability and therefore when you go to those small Ria point of service like a mechanic guy who has a distressed desk, a candy guy, a chinese fast food, etc, they all have no money to give you for the transfer you suppose to receive with the code you got from the sender.
As a recipient you have no chance to get any result if you don’t go to a Walmart which it was not mentioned besides locations like Ralph and others and eventually Walmart. Ria doesn’t care about recipients, they care only about transfer and keep your money as long as they can to play with your money on short terms loans they do on the financial Market. When I went to Walmart finally from my location in Santa Monica, I did another 50 miles to get there and then Walmart said that I have to call ria and talk to an agent there because they blocked the money that my mother sent to me.
I called and after 30 minutes on hold they said that the sender needs to call to answer to questions even if on my side I answer to all my own questions in terms of security, I gave them the code, the name of the sender, my name, my driver license, my phone number, the phone number of the sender, what is the reason of this money!!! That was so intrusive and very strange, even after this and after 150 miles of running from locations to locations, they still didn’t want to release the money. After 3 days trying with my mom calling them through the ria at their location, the person at my mom’s location said this is very unfair and he said that he has this issue many times and he’s stop working with ria too.
The computer location where my mom sent me the money said that he’ll refund my mom the money. The only reason why my mom used ria was only because she thought it will be faster than the bank and less paperwork than a wire process. It was the first time we used this very unprofessional system called ria. To receive your money back it’s another week of waiting time! Clearly ria uses your Lindy to play on the financial market, they questioned my mom like she was a fraud despite the fact that she released all information. It was a deep shame. DO NOT SEND ANYTHING THROUGH RIA. They do not care the hold your money and won’t release it unless you ask for refund and then they keep it for another week for their own internal financial business. THE WORST EXPERIENCE IN MY LIFE!
