Frequently Asked Questions
-
What areas do you cover ?
We offer our services nationwide around the UK, if you have a small number of items for the collection we can add you to our backlog collection list where we can pick up from multiple sites on the same trip.
-
Do you offer your services to the general public ?
Our services are tailored for businesses and organisations, however, we realise these services may also be appealing to the general public. We have created a page advising of the process required if you wish to recycle items with us as a member of the general public. Please click here for more info.
-
Do you buy IT equipment?
We can offer our recycling solutions for all IT assets, 20 years old or 20 months old. If you have recently purchased IT equipment and would like to sell this we can offer a competitive market price for the asset whilst providing all relevant documentation. Any items processed will receive our secure data destruction services as standard.
-
Do I have to box up assets ready for collection?
No. We do all the hard work. We will arrive with the correct vehicle and tools for the collection. For larger items, 2 engineers will be dispatched (plotters data cabinets etc ). We can also collect palatalised IT equipment if required. All collected items can be logged on-site also if preferred.
-
How much does it cost?
93% of our collections have been carried out completely free of charge.
When you recycle IT assets with us, we strive to resell or recycle anything possible, using those proceeds to offset the disposal costs of other IT assets you recycle. Once we assess your assets, we will inform you whether a rebate, cash, or other financial arrangements are available.More information on chargeable items can be found on our Items we recycle Page
