44. MoonPay (2024)

FAQs

Is MoonPay legitimate? ›

MoonPay is a safe crypto payment solution. According to its website, all data is encrypted in transit using AES-256 block-level storage encryption. The company also has a bug bounty program that rewards people for discovering weaknesses in MoonPay's security to help them make improvements.

MoonPay is a financial technology company that builds payment infrastructure for crypto.

Is it safe to use MoonPay to buy and sell crypto? Keeping our customers safe is a top priority at MoonPay. We use strong security measures for your personal details and transactions and have satisfied over 30,000 TrustPilot customers and 250+ cryptocurrency services who trust our services.

It's an on- and off-ramp service that enables customers to buy cryptocurrency assets using a whole range of traditional payment methods. With its user-friendly interface, an abundance of payment options, and commitment to security, MoonPay has quickly become a go-to payment service in the crypto world.

MoonPay USA LLC is licensed by the Nevada Department of Business and Industry as a money transmitter.

All MoonPay data is encrypted at rest using AES-256 block-level storage encryption and stored in ISO27001 and PCI DSS compliant datacenters. All MoonPay data is encrypted at rest using AES-256 block-level storage encryption and stored in ISO27001 and PCI DSS compliant datacenters.

In an update to an ongoing class action lawsuit alleging crypto payments firm MoonPay conspired with Bored Ape Yacht Club creator Yuga Labs and several celebrities to inflate the value of NFTs, the complaint has been amended to include the account of a confidential witness.

MoonPay will never sell or rent your personal information to third parties without your explicit consent. We will only share your personal information with the following types of third parties: Identity verification services to prevent fraud.

MoonPay supports payouts to local bank accounts, and now credit/debit cards in 80+ countries for "push to card" sell transactions. Sell crypto like Bitcoin in large or small amounts.

How Can You Tell If Someone Is a Crypto Scammer? Legitimate businesses will not correspond with you via social networks or text messages. They also will not ask you for your private keys to help you with an action.

Can I get my money back from MoonPay? ›

We cannot refund or assist you if you sent your cryptocurrency to the wrong wallet. We cannot control your wallets or the addresses you use to send cryptocurrency. If you accidentally sent your cryptocurrency to our provider's wallet, you can ask for help. To get help, send a support request.

Their customers' service is aweful and not willing to provide any help. I also need to add that the transaction fees with MoonPay is one of the most expensive one in this market. They rip you off. I highly recommend that nobody should trust MoonPay.

MoonPay is a multinational financial technology company involved in the transfer of cryptocurrency. Founded by Ivan Soto-Wright and Victor Faramond in 2019, the company is based in Miami and provides payment infrastructure for cryptocurrency and non-fungible tokens (NFTs) to be bought and sold with fiat currencies.

MoonPay will never sell or rent your personal information to third parties without your explicit consent. We will only share your personal information with the following types of third parties: Identity verification services to prevent fraud.

Mintpay is headquartered in Colombo, Sri Lanka.

What can I do? We cannot refund or assist you if you sent your cryptocurrency to the wrong wallet. We cannot control your wallets or the addresses you use to send cryptocurrency. If you accidentally sent your cryptocurrency to our provider's wallet, you can ask for help.