4 Beginner Tips for Public Service Loan Forgiveness Success – Federal Student Aid (2024)

Are you unsure about applying for Public Service Loan Forgiveness (PSLF)? Tens of billions of federal student loan debt have been forgiven under PSLF and Temporary Expanded Public Service Loan Forgiveness (as of March 2024). Join the PSLF success stories with these four tips.

1

Understand the requirements.

There are several requirements you must meet to move toward your goal of receiving forgiveness. Before you plan on receiving PSLF, check all the requirements carefully to make sure you’re eligible under each category (loan type, employer, repayment plan, and qualifying payments).

Loan Type Requirements

Only nondefaulted federal Direct Loans are eligible for PSLF. Federal Family Education Loan (FFEL) Program loans and Federal Perkins Loans don’t qualify for PSLF unless they’re consolidated into a Direct Loan. Log in to view your loan type(s) in your Dashboard.

Learn More About Eligible Loans

Employer Requirements

This requirement is about your employer, not your job title. You must work on average 30 hours a week for a qualifying employer to be eligible for PSLF.

4 Beginner Tips for Public Service Loan Forgiveness Success – Federal Student Aid (1)

You can use the PSLF Employer Search to see if your employer qualifies. Just make sure you have your employer’s correct Employer Identification Number (EIN). You can find your employer’s EIN on box b of your Wage and Tax Statement (W-2). Usually, your employer will send you your W-2 form for the tax year at the beginning of tax season.

4 Beginner Tips for Public Service Loan Forgiveness Success – Federal Student Aid (2)

If you’re a new employee and don’t have a federal tax form with an EIN yet, you can ask your human resources office for the correct EIN used by your organization for payroll.

Requirements for Qualifying Payments

To get PSLF, you have to get a total count of 120 qualifying payments. So you’ll want to make sure that you’re getting closer to your goal with each payment you make.

Learn What Payments Qualify for PSLF

Keep in mind, your payments don’t have to be consecutive. If there’s a period when you’re working for a nonqualifying employer or you leave work to go back to school, you won’t lose credit for the qualifying payments you made in the past.

As long as you meet the qualifying payment criteria, prepayments will count for up to 12 months or the next time you’re due to recertify your IDR plan, whichever is sooner. Plan your prepayments carefully!

For example, say you recertified your IDR plan, and your monthly payment was $100, but you paid $1200 the first month. That payment would count as 12 separate eligible payments for that year. You would not be able to make another eligible payment until the next 12-month cycle.

Past periods of repayment, deferment, and forbearance might count toward your PSLF qualifying payment count because of the Payment count adjustment.

Just keep in mind, these additional qualifying payments may not show up on your account until later in 2024.

Learn About the Payment Count Adjustment

2

Confirm PSLF works for your situation.

PSLF only works if you have a remaining loan balance after 120 qualifying payments. That’s why you generally shouldn’t stay on the Standard Plan the entire time you’re in repayment—there would be nothing to forgive at the end! To benefit from PSLF, you must repay your federal student loans on an income-driven repayment (IDR) plan.

But even on an IDR plan, it’s possible to pay off your debt before you make 120 qualifying payments. Your remaining balance after you make 120 qualifying payments and apply for PSLF is the amount you’ll have forgiven. Ultimately, the amount forgiven depends on your income, family size, and loan balance.

While you’re enrolled in one of our IDR plans, the amount you pay each month is determined by your income. If your income increases over the course of your public service career, your monthly payment may also increase. This increase means you’ll pay off your loan faster. In some plans, your monthly payment can exceed the amount you would pay in the Standard Plan, which can lead you to pay off your loan in under 10 years. That’s a great outcome, but it means that you wouldn’t benefit from PSLF!

To ensure the program is the right fit for you, we recommend you use Loan Simulator to get your personalized PSLF projection.

Get a Personalized PSLF Projection

3

Submit your PSLF form.

The best way to check if you’re on track for PSLF is by submitting a PSLF form.

The information you provide on the PSLF form will confirm if your

  • employer qualifies for the program,
  • repayment plan is eligible for PSLF, and
  • previous loan payments count toward PSLF.

If you’re not fulfilling a qualification for PSLF, further details will be provided in a response letter.

Submit a PSLF form each year and when you change jobs. Information on the PSLF form needs to be consistent with previous PSLF forms you’ve submitted, including employment start dates.

To fill out a PSLF form, you’ll need your employer’s address and EIN.

PSLF Help Tool

You can use the PSLF Help Tool to complete, sign, and submit your PSLF form. This online tool will help you answer questions on the form and provide info about whether your employer is eligible for PSLF.

To get a digital signature from your employer, you will need the correct email address for an “authorizing official.” An authorizing official is someone who has access to your employment or service records and is approved by your employer to certify your employment. This is usually someone in your human resources department, though in some cases your direct supervisor or another person may be authorized to certify your employment.

Check with your organization to see who is allowed to certify your PSLF form. Tell the authorizing official to expect an email from the U.S. Department of Education’s office of Federal Student Aid via DocuSign on your behalf.

Start Your PSLF Form

4

Save and archive your documentation.

In case you face any discrepancies in your payment count during the PSLF process, you’ll want to save all of your paperwork and communication related to your PSLF journey. Keep copies of your

  • PSLF forms,
  • response letters, and
  • employment documentation.

Store your copies in a safe place. This way, you can provide these copies as documentation, if needed.

If you have more questions, we recommend you review the PSLF Questions and Answers page. If your questions aren’t covered on that page, you can contact us at 1-800-4FEDAID.

4 Beginner Tips for Public Service Loan Forgiveness Success – Federal Student Aid (2024)

FAQs

How easy is it to get public service loan forgiveness? ›

Make 10 years' worth of payments

You must make 120 monthly loan payments to reach the forgiveness finish line. These payments must be made: For the full amount due; partial payments don't count. On time, meaning within 15 days of your due date.

What is the success rate of PSLF loan forgiveness? ›

The initial success rate was about 0.5%, and now it's above 1% only a couple of years later. You might think that's still ridiculous, but it shows the exponential path to a 50% PSLF success rate that will happen over time and lead to more student loan forgiveness on borrowers' loans.

Do $0 payments count for PSLF? ›

Monthly payments can be as low as $0 for some borrowers and still count toward forgiveness.

How to get 100% student loan forgiveness? ›

Student loan cancellation programs

Perkins loan cancellation. Borrowers with federal Perkins loans can have up to 100% of their loans canceled if they work in a public service job for five years. In many cases, approved borrowers will see a percentage of their loans discharged incrementally for each year worked.

Why are so many PSLF applications denied? ›

At that time, when borrowers first started applying for forgiveness, we found that the PSLF program had denial rates upwards of 99%. Among reasons for denial, borrowers were told that they did not qualify because they were under the wrong loan program or had the wrong repayment plan.

What disqualifies you from public service loan forgiveness? ›

Jobs that don't qualify for PSLF

For-profit organizations, including for-profit government contractors. Labor unions. Partisan political organizations.

What is the downside to PSLF? ›

Along with the pros of PSLF, there are some cons. 1) Complex Eligibility Requirements. Although the Education Department has made considerable efforts to simplify and streamline PSFL, it is still complex. Borrows must meet specific requirements for loan types, repayment plans, employment status, and timely payments.

Has anyone actually received public service loan forgiveness? ›

From Oct. 6, 2021, through Oct. 31, 2022, the U.S. Department of Education (ED) implemented a change to PSLF program rules for a limited time as a result of the COVID-19 national emergency. As of mid-July 2023, approximately 662,000 borrowers have qualified for forgiveness under the limited PSLF waiver.

How many people actually get PSLF? ›

2.3% of processed applications for PSLF had been approved since the program's inception. In the program's first year, 0.32% of applications were approved. Prior to 2021, 3.3 million student loan borrowers were eligible to apply for PSLF (though only 6.9% applied).

Does PSLF forgive the entire balance of payments? ›

There is no limit to how much can be forgiven by PSLF. The program forgives the remaining balance of your federal student debt after 10 years of service and 120 payments to your federal student loans. We have seen NEA members receive forgiveness on loans with balances of $20,000, $100,000, and even more.

How far back do PSLF payments count? ›

Working full-time for a public service employer is a requirement for PSLF, and you'll need to submit an employment certification form for each such employer in order for your loan payments to count. You can go as far back in your employment history as October 2007, which is when the PSLF program launched.

How long does it take for Mohela PSLF to process? ›

Loans serviced by MOHELA? If you faxed or mailed your PSLF form to MOHELA it may take up to 14 days for your mohela.com account to note that the form was received. Please allow at least 90 business days for your form to be processed.

Will my credit score increase after student loan forgiveness? ›

The good news is that as long as you keep making your other loan payments on time, your credit score can rebound relatively quickly, and in all likelihood the temporary hit to your score won't outweigh the benefits of eliminating the debt.

What is the difference between PSLF and TLF? ›

Forgiveness period – PSLF forgives your remaining balance after you have made 120 eligible payments on eligible direct loans while working full time (30 hours/week) for an eligible public service or nonprofit employer. TLF has a forgiveness period of five consecutive years.

Does PSLF forgive private loans? ›

Are private education loans eligible for Public Service Loan Forgiveness (PSLF)? No. Private education loans aren't eligible for PSLF and can't be consolidated into a Direct Consolidation Loan. Was this page helpful?

What is the acceptance rate for public service loan forgiveness? ›

Applications are approved at roughly the same rate. 2.3% of processed applications for PSLF had been approved since the program's inception. In the program's first year, 0.32% of applications were approved. Prior to 2021, 3.3 million student loan borrowers were eligible to apply for PSLF (though only 6.9% applied).

Is there a downside to applying for PSLF? ›

Along with the pros of PSLF, there are some cons. 1) Complex Eligibility Requirements. Although the Education Department has made considerable efforts to simplify and streamline PSFL, it is still complex. Borrows must meet specific requirements for loan types, repayment plans, employment status, and timely payments.

Why is PSLF so hard? ›

PSLF only works if you have a remaining loan balance after 120 qualifying payments. That's why you generally shouldn't stay on the Standard Plan the entire time you're in repayment—there would be nothing to forgive at the end!

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